Account Management Officer

4 days ago

Manila, Philippines Sure Eight Security Agency Inc. Full time

We are seeking a highly organized and detail-oriented Account Management Officer to join our team at SURE EIGHT SECURITY SERVICES, INC. in Makati City, Metro Manila. This full-time role will be responsible for managing client accounts and providing exceptional customer service.What you'll be doingServe as the primary point of contact for assigned client accountsManage all aspects of client account administration, including contract renewals, invoicing, and record-keepingRespond promptly to client inquiries and resolve any issues or concernsCollaborate with the operations team to ensure seamless service deliveryAssist with the onboarding of new clients and the implementation of security servicesMaintain accurate and up-to-date client information in our databasePrepare periodic reports and presentations for management and clientsWhat we're looking forMinimum of 2 years of experience in a similar account management or customer service role, preferably in the security services industryStrong organizational and time management skills, with the ability to prioritize tasks and meet deadlinesExcellent communication and interpersonal skills, with the ability to build and maintain positive client relationshipsProficient in Microsoft Office suite (Word, Excel, PowerPoint)Problem-solving and conflict-resolution skillsAbility to work independently and as part of a team About usSURE EIGHT SECURITY SERVICES, INC. is a leading provider of security solutions in the Philippines. With a strong focus on quality, reliability, and customer satisfaction, we have established a reputation for excellence in the industry. Our team of dedicated professionals is committed to providing our clients with the highest level of service and support.If you are excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.

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