Customer Service Representative

6 days ago


Clark Freeport, Philippines J-K Network Full time

Client Profile: A leading Indian multinational BPO company that provide services in Information technology and business consulting for over 44 years in the industry.


Position: Customer Service Representative (CSR)
Industry: BPO Company
Salary: Php20,000 – Php30,000
Location: Clark Pampanga
Schedule: Shifting Schedule
Work Set up: Work on site

Benefits:
✨ Government mandated Benefits
✨ HMO
✨ 13th month pay
✨ Sick Leave Credits
✨ Vacation Leave Credits

Job Requirements:
✨ Bachelor’s Degree Holder
✨Open for fresh graduates and Undergraduates
✨At least 1 year of work experience as Customer Service Representative in BPO industry
✨ Willing to work on site
✨Amenable to work at shifting schedule

Job Responsibilities:
✨ Handle inbound and outbound calls, messages, and emails, ensuring clear and timely communication.
✨ Assist customers with product and service inquiries in a professional and efficient manner.
✨ Develop and maintain strong relationships with customers and clients to support long-term loyalty. ✨ Manage and resolve escalated issues by coordinating with internal teams.
✨ Maintain high customer satisfaction by delivering exceptional support and service at all times.

Recruitment Process: Online and Face to Face
✨ Initial interview
✨ Final interview
✨ JOB OFFER



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