Ticketing Agent

3 days ago


Parañaque, Philippines JKILC Full time

BENEFITS:*Travel Benefits*Leave Credits*Exclusive trainings*Communication Allowance*Laptop is provided during Saturday for work from home arrangement.Company Profile: Established in 1993, with four Japanese sales offices. Numerous accolades have been given to individual passengers from both domestic and foreign top 500 Fortune 500 businesses. A one-stop shop for travel services with knowledgeable, passionate, and eager Travel Buddies.Position: Ticketing AgentCompany Industry: Travel AgencyWork Location: Parañaque CityWork Schedule: Monday to Friday (Work On Site) & Saturday (Work from Home)Salary: Php 25,000 - Php 35,000 (Still negotiable depending on years of experience)Work Set Up: Work On Site and Work From HomeJOB REQUIREMENTS:*Bachelors Degree holder*With at least 1 year of working experience in Ticketing*Amenable to work on site*Amenable to attend face to face interview once requested.*Has experience working in BPO or Travel Agency Company.JOB RESPONSIBILITIES:*Manage client reservations and bookings for flights, guaranteeing precision and effectiveness.*Issue tickets, check passenger details, and handle refunds, cancellations, and changes in accordance with corporate guidelines.*Deliver exceptional customer service by responding to questions and issues about bookings and tickets.*Keep thorough records of all bookings, deals, and correspondence with clients.*Guarantee smooth service delivery, cooperate with other departments and outside partners.RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)*Initial Interview*Second Interview*Final Interview*Job Offer


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