CSR/No Experience

3 weeks ago

Quezon City, Philippines Caldwell Communications Full time

For regular employees, we offer an industry-leading benefits package that includes:
• Competitive Salary
• 13th Month Pay
• HMO with 3 free Beneficiaries on Day One
20% ND Maternity/Paternity Leave
• Opportunity for rapid career growth for Top Performers
• Retirement/Life Insurance for Qualified Staff
• Work-life Balance Processes and Programs

Job Responsibilities:
• Answers phone calls and provides important information/ assistance to clients
• Checks mail, fax, and internet mail to provide customer assistance
• Communicates with customers on the phone or using written correspondence to take care of concerns
• Answer participant questions, , as well as talk to participants to achieve a full understanding of what critical information is being asked.

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