CSR for Banking Account
5 days ago
Key Responsibilities:Customer Assistance: Provide assistance to customers regarding account inquiries, transaction processing, product information, and general banking services.Account Management: Assist customers with opening, closing, and managing personal and business accounts, ensuring that all necessary documentation is completed accurately.Complaint Resolution: Address customer complaints, identify root causes of issues, and provide timely and effective solutions. Escalate unresolved matters to senior management as necessary.Transaction Processing: Process deposits, withdrawals, transfers, loan payments, and other routine banking transactions while ensuring accuracy and compliance with banking regulations.Product Knowledge: Maintain an in-depth understanding of bank products and services (e.g., savings accounts, loans, credit cards, etc.) and provide customers with relevant information and advice to meet their financial needs.Compliance: Ensure adherence to all bank policies, industry regulations, and legal requirements when processing transactions or handling customer data.Relationship Building: Build and maintain strong relationships with customers to foster loyalty and increase customer satisfaction.Sales & Upselling: Identify opportunities for upselling additional bank services (such as loans, credit cards, etc.) based on customer needs and refer them to the appropriate department.Required Skills & Qualifications:Experience: Minimum of 2 years of experience in a customer service or banking role.Education: High School diploma or equivalent required.Communication Skills: Strong verbal and written communication skills to interact effectively with customers, colleagues, and management.Problem-Solving: Ability to address and resolve customer issues promptly and professionally.Interpersonal Skills: Excellent interpersonal skills with a focus on providing outstanding customer service.Attention to Detail: Strong attention to detail, ensuring accuracy in transactions and account management.Teamwork: Ability to work effectively both independently and as part of a team.Product Knowledge: A sound understanding of banking products, services, and regulations.
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CSR/Banking Consultant
3 months ago
Quezon City, Philippines J-K Network Services Full timeCOMPANY PROFILE: This company is a multinational banking and financial services company here in the Philippines for over 30 years. This company is a Top and leading bank in Asia.Position: CSR/Banking ConsultantCompany Industry: Banking & FinanceWork Location: Eastwood, Quezon CityWork Schedule: Shifting ScheduleSalary: Php 35,000 - Php 40,000Training: On...
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CSR/Banking Consultant
3 months ago
Quezon City, Philippines J-K Network Services Full timeCOMPANY PROFILE: This company is a multinational banking and financial services company here in the Philippines for over 30 years. This company is a Top and leading bank in Asia. Position: CSR/Banking Consultant Company Industry: Banking & Finance Work Location: Eastwood, Quezon City Work Schedule: Shifting Schedule Salary: Php 35,000 - Php 40,000 Training:...
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CSR/Banking Consultant
3 months ago
Quezon City, Philippines J-K Network Services Full timeCOMPANY PROFILE: This company is a multinational banking and financial services company here in the Philippines for over 30 years. This company is a Top and leading bank in Asia. Position: CSR/Banking Consultant Company Industry: Banking & Finance Work Location: Eastwood, Quezon City Work Schedule: Shifting Schedule Salary: Php 35,000 - Php 40,000 Training:...
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CSR for Banking Account
2 months ago
Quezon City, Philippines PM Consulting Full timeKey Responsibilities: Customer Assistance: Provide assistance to customers regarding account inquiries, transaction processing, product information, and general banking services. Account Management: Assist customers with opening, closing, and managing personal and business accounts, ensuring that all necessary documentation is completed...
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CSR for Banking Account
2 months ago
Quezon City, Philippines PM Consulting Full timeKey Responsibilities: Customer Assistance: Provide assistance to customers regarding account inquiries, transaction processing, product information, and general banking services. Account Management: Assist customers with opening, closing, and managing personal and business accounts, ensuring that all necessary documentation is completed...
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Banking Consultant
2 months ago
Quezon City, Philippines JKILC Full timeBENEFITS:*HMO with 2 dependents*Retirement Plan*Medical Reimbursement*Insurance Coverage*Leave CreditsCOMPANY PROFILE: Has been in the Philippines for over 30 years now. This company serves business and institutional clients in nearly 30 markets across different countries.Position: Banking Consultant (CSR)Company Industry: Banking & FinanceWork Location:...
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CSR - Contact Center (Insurance Account)
3 months ago
Quezon City, Philippines Nityo Infotech Services Philippines Full timeNityo Infotech Services: #CSR #ProcessDelivery #ContactCenterDirect Hiring!CSR - Contact Center (Insurance Account)Salary: up to 19,000 (Fresh Grads) | 25,000 (Experienced)Location: Eastwood Libis, Quezon City (Hybrid, 3 days onsite)Schedule: Permanent NightshiftQualifications:— College graduate, fresh graduates AND experienced professionals are...
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CSR - Contact Center (Insurance Account)
3 months ago
Quezon City, Philippines Nityo Infotech Services Philippines Full timeNityo Infotech Services: #CSR #ProcessDelivery #ContactCenter Direct Hiring! CSR - Contact Center (Insurance Account) Salary: up to 19,000 (Fresh Grads) | 25,000 (Experienced) Location: Eastwood Libis, Quezon City (Hybrid, 3 days onsite) Schedule: Permanent Nightshift Qualifications: — College graduate, fresh graduates AND experienced...
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Business Banking Solutions Specialist
2 months ago
Quezon City, National Capital Region, Philippines J-K Network Services Full timeJob OverviewWe are seeking a highly skilled CSR/Banking Consultant to join our team at J-K Network Services. As a key member of our banking and financial services company, you will be responsible for providing exceptional customer service and promoting digital banking solutions to meet customer needs.About the RoleIn this dynamic role, you will ensure first...
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Banking Consultant
2 months ago
Eastwood, Quezon City, Philippines JKILC Full timeBENEFITS: *HMO with 2 dependents *Retirement Plan *Medical Reimbursement *Insurance Coverage *Leave Credits COMPANY PROFILE: Has been in the Philippines for over 30 years now. This company serves business and institutional clients in nearly 30 markets across different countries. Position: Banking Consultant (CSR) Company Industry: Banking & Finance Work...
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CSR - Contact Center (Insurance Account)
3 months ago
Quezon City, Philippines Nityo Infotech Services Philippines Full timeNityo Infotech Services: #CSR #ProcessDelivery #ContactCenter Direct Hiring! CSR - Contact Center (Insurance Account) Salary: up to 19,000 (Fresh Grads) | 25,000 (Experienced) Location: Eastwood Libis, Quezon City (Hybrid, 3 days onsite) Schedule: Permanent Nightshift Qualifications: — College graduate, fresh graduates AND experienced...
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Banking Consultant
2 months ago
Eastwood, Quezon City, Philippines JKILC Full timeBENEFITS: *HMO with 2 dependents *Retirement Plan *Medical Reimbursement *Insurance Coverage *Leave Credits COMPANY PROFILE: Has been in the Philippines for over 30 years now. This company serves business and institutional clients in nearly 30 markets across different countries. Position: Banking Consultant (CSR) Company Industry: Banking & Finance Work...
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Account Manager for Banking Services
2 months ago
Quezon City, National Capital Region, Philippines J-K Network Services Full timeAre you looking for a challenging role in the banking industry? J-K Network Services is seeking an Account Manager to join our team.About UsJ-K Network Services is a leading provider of customer service solutions, with over 30 years of experience in the Philippines. We serve business and institutional clients across various countries, offering a range of...
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Account Manager
1 month ago
Iloilo City, Western Visayas, Philippines Gratitude Philippines Full timeGratitude Philippines is seeking a highly skilled Account Manager - Banking and Finance to join our team. The successful candidate will be responsible for managing customer accounts and providing exceptional service to our clients in the banking and finance sector.About the RoleThis is a full-time position that requires strong communication and interpersonal...
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Banking and Finance Professional
3 weeks ago
Quezon City, National Capital Region, Philippines EastWest Bank Full timeAbout EastWest BankLocation: Quezon City, PhilippinesA career at EastWest Bank offers you the opportunity to grow with a consumer-focused universal bank that has been serving the needs of individuals and businesses for over 30 years.Our success is built on our commitment to empower our employees to drive their careers and provide the runway for them to grow....
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CSR - Accounting (Hybrid - Cebu City)
3 months ago
Cebu City, Philippines TASQ Staffing Solutions Full timeWork setup: Hybrid (2x per week onsite in Cebu City)Shift schedule: Night shiftQualifications:Bachelor's Graduate of AccountancyMUST HAVE 2-6 months of CSR experience in the BPO industryGeneral accounting knowledge, preferably with experience in Accounting SoftwareGood communication and written skills
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Sales Account
4 months ago
Quezon City, Philippines Neksjob Full timeSales Account - CSR - Up to 26k monthlyWHAT YOU NEED TO KNOW ABOUT YOUR DAY-TO-DAY TASKS:Answering incoming calls from customers Sorting out customers’ inquiries or requests Ensuring that customers’ requests are managed in an appropriate and timely manner Developing, organizing, and maintaining accurate files Delivering a high caliber of service in a...
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Sales Account
4 months ago
Quezon City, Philippines Neksjob Full timeSales Account - CSR - Up to 26k monthly WHAT YOU NEED TO KNOW ABOUT YOUR DAY-TO-DAY TASKS: Answering incoming calls from customers Sorting out customers’ inquiries or requests Ensuring that customers’ requests are managed in an appropriate and timely manner Developing, organizing, and maintaining accurate files Delivering a high caliber of service...
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Csr( Earn up to 17K to 22K Non Voice Account )
2 months ago
Quezon City, Philippines Lexie Staffing And Business Consulting Full timeA CSR (Customer Service Representative) Non-Voice Account typically refers to a position in which the representative handles customer inquiries and support through non-verbal communication channels, such as email, chat, or social media, rather than through phone calls. Below is a sample job description for a CSR non-voice account: Job Title: Customer...
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Sales Account
4 months ago
Quezon City, Philippines Neksjob Full timeSales Account - CSR - Up to 26k monthly WHAT YOU NEED TO KNOW ABOUT YOUR DAY-TO-DAY TASKS: Answering incoming calls from customers Sorting out customers’ inquiries or requests Ensuring that customers’ requests are managed in an appropriate and timely manner Developing, organizing, and maintaining accurate files Delivering a high caliber of service...