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Banking Consultant

1 month ago

Quezon City, National Capital Region, Philippines JKILC Full time

BENEFITS:*HMO with 2 dependents*Retirement Plan*Medical Reimbursement*Insurance Coverage*Leave CreditsCOMPANY PROFILE: Has been in the Philippines for over 30 years now. This company serves business and institutional clients in nearly 30 markets across different countries.Position: Banking Consultant (CSR)Company Industry: Banking & FinanceWork Location: Eastwood, Quezon City/Makati CityWork Schedule: Shifting ScheduleSalary: Php 30,000 Basic PayTraining: On Site Work Set-upAfter the Training: Hybrid Work Set-UpJOB REQUIREMENT:*Open for Non-Bachelors Degree*At least 2-3 years Call Center experience*Amenable to work in a shifting schedule*Amenable to attend face to face interview once requested*Amenable to be train on siteJOB RESPONSIBILITIES:*Making constant use of the tools and resources to guarantee first call resolution for clients.*Respond quickly and effectively to consumer inquiries by learning about their needs, determining the underlying cause of the inquiry, and offering a suitable and long-lasting solution.*Become brand ambassadors by giving customers the greatest experience possible during all voice encounters in an effort to increase sales.*Work in a professional setting while fulfilling financial, risk, and customer-centric KPIs and goals as needed.*With ongoing formal training and guidance from your supervisors, you can rapidly advance your financial knowledge and abilities.RECRUITMENT PROCESS:*Assessment (ONLINE)*HR Screening (PHONE)*Operations Interview (FACE TO FACE)*Reference Check*Job Offer