Customer Service Representative

3 months ago


Taguig, Philippines Red Fu Entertainment Technologies Corp Full time

A.Problem Resolution: Handle complaints, resolve disputes, and provide solutions to players’ concerns regarding gameplay or transactions.Coordinate with the purchasing and other concerned departments for any discrepancies.B.Live Chat and Email Support: Provide real-time support through live chat, email, and sometimes phone, ensuring timely and accurate responses.C.Technical Troubleshooting: Assist players with technical issues such as login difficulties, software glitches, and connectivity problems.D.Promotions and Bonuses: Explain promotional offers, bonuses, and loyalty programs to customers, ensuring they understand terms and conditions.E.Fraud Prevention: Monitor suspicious activities and report potential fraudulent behavior to the relevant team for investigation.F.Account Verification: Assist with player identification, KYC (Know Your Customer) processes, and account verification to ensure compliance with regulations.G.Feedback Collection: Gather player feedback on their gaming experience and report suggestions for improvement to the management team.H.Compliance Awareness: Ensure customers understand the rules and regulations, including responsible gaming practices, to promote fair and safe play.I.Reporting: Document and escalate unresolved or complex issues to higher-level support or technical teams. Social Media Management: Responsible for managing the company's social media platforms such as TikTok and Facebook, promoting and marketing the company's products.



  • Taguig, National Capital Region, Philippines MC HOME DEPOT Full time

    Job Summary">The Customer Service Representative will provide exceptional customer experience by responding to inquiries, concerns, and requests related to products and services. This role involves interacting with customers via telephone or in person.">Working Conditions">This position is expected to work in a basic selling area/office setting. The...


  • Taguig, National Capital Region, Philippines J-K Network Services Full time

    J-K Network Services is seeking a highly skilled and experienced customer service representative to join our team. The ideal candidate will have excellent communication and written skills, as well as experience in sales or related fields.Job DescriptionThe customer service representative will be responsible for handling customer calls and providing quality...


  • Taguig, National Capital Region, Philippines KLP Group Full time

    We are seeking a skilled Customer Service Representative to join our team at KLP Group.About the RoleAs a Customer Service Representative, you will be responsible for providing top-notch support to our clients. Your primary goal will be to resolve customer issues in a timely and efficient manner, ensuring that their needs are met and exceeded.Key...


  • Taguig, National Capital Region, Philippines Neksjob Corporation Full time

    About the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Neksjob Corporation. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in the travel industry.Key Responsibilities:Answering incoming calls from customersResolving customer...


  • Taguig, National Capital Region, Philippines Neksjob Full time

    We are Neksjob, a dynamic organization seeking a Customer Service Representative to join our team. This is an exciting opportunity for individuals who thrive in fast-paced environments and possess excellent communication skills.Key Responsibilities:Respond to customer inquiries via phone, addressing their concerns and resolving issues promptlyProvide...


  • Taguig, National Capital Region, Philippines Neksjob Full time

    Job OverviewNeksjob is seeking a skilled and motivated Customer Service Representative to join our team.ResponsibilitiesAnswer incoming calls from customers in a timely and professional manner.Resolve customer inquiries and requests efficiently and effectively.Utilize various client-based tools and applications for customer management and servicing.Provide...


  • Taguig, National Capital Region, Philippines Valeros Business Company Full time

    About Valeros Business CompanyWe are a leading company in the industry, and we are seeking a highly skilled Customer Service Representative to join our team.Job OverviewThe successful candidate will be responsible for handling customer inquiries and providing exceptional service via phone or other digital channels.Key ResponsibilitiesProvide timely and...


  • Taguig, Philippines Ayuda Business Management solution Inc Full time

    Responsibilities-Manage large amounts of incoming phone calls-Generate sales leads-Identify and assess customers’ needs to achieve satisfaction-Build sustainable relationships and trust with customer accounts through open and interactive communication-Provide accurate, valid and complete information by using the right methods/tools-Meet personal/customer...


  • Taguig, National Capital Region, Philippines Neksjob Full time

    OverviewNeksjob is a dynamic and forward-thinking organization seeking skilled professionals to join our team as Customer Service Representatives. We are committed to delivering exceptional customer experiences and provide opportunities for growth and development.About the RoleThis role involves providing top-notch customer service through various channels,...


  • Taguig, National Capital Region, Philippines JK Network Services Full time

    Job DescriptionWe are seeking a highly skilled CUSTOMER SERVICE REPRESENTATIVE to join our team at JK Network Services.Key Responsibilities:Familiarize yourself with our programs and tariffs and stay up-to-date on any changes.Respond to customer inquiries in a timely and professional manner.Provide information to customers on their benefits and outstanding...


  • Taguig, National Capital Region, Philippines Trinity Workforce Solution Full time

    At Trinity Workforce Solution, we are seeking a highly skilled Customer Service Representative to join our team. As a Sales Specialist, you will be responsible for providing exceptional customer service and support to our clients.About the RoleThis is a dynamic and challenging role that requires excellent communication and problem-solving skills. You will be...


  • Taguig, National Capital Region, Philippines Neksjob Full time

    About NeksjobNeksjob is a leading organization dedicated to delivering exceptional customer experiences through our various products and services.Competitive SalaryWe offer a competitive salary that reflects the value we place on our employees' hard work and dedication. Our estimated annual salary for this role is $24,000-$32,000, depending on location and...


  • Taguig, National Capital Region, Philippines Trinity Workforce Solution Full time

    Job Title: Healthcare Customer Service RepresentativeWe are seeking a skilled and compassionate Healthcare Customer Service Representative to join our team at Trinity Workforce Solution.About the Role:To provide exceptional customer service to patients, resolving their inquiries and complaints in a timely and efficient manner.To manage high volumes of...


  • Taguig, Philippines Prime Results Payment Collection Full time

    Join our dynamic team as a Customer Service Representative (Telecollector). In this role, you'll handle inbound and outbound calls to assist customers with payment plans, resolve billing inquiries, and collect outstanding balances. We're looking for motivated individuals to provide excellent customer service.Key Responsibilities:Handle inbound and outbound...


  • Taguig, Philippines Prime Results Payment Collection Full time

    Join our dynamic team as a Customer Service Representative (Telecollector). In this role, you'll handle inbound and outbound calls to assist customers with payment plans, resolve billing inquiries, and collect outstanding balances. We're looking for motivated individuals to provide excellent customer service. Key Responsibilities: Handle inbound and...


  • Taguig, National Capital Region, Philippines SL Temps Inc. Full time

    We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at SL Temps Inc. in BGC, Taguig. This is a full-time opportunity for a motivated professional who can provide exceptional support to our clients.Job SummaryThe successful candidate will be responsible for providing prompt and efficient...


  • Taguig, Philippines Prime Results Payment Collection Full time

    Join our dynamic team as a Customer Service Representative (Telecollector). In this role, you'll handle inbound and outbound calls to assist customers with payment plans, resolve billing inquiries, and collect outstanding balances. We're looking for motivated individuals to provide excellent customer service. Key Responsibilities: Handle inbound and...


  • Taguig, National Capital Region, Philippines Metacom Full time

    Job Title: Customer Service Representative LeadAbout Us:At Metacom, we are dedicated to providing exceptional customer service and building strong relationships with our clients. We are seeking a highly skilled and experienced Customer Service Representative Lead to join our team.Job Description:The successful candidate will be responsible for resolving...


  • Taguig, National Capital Region, Philippines TNX Careers Incorporated Full time

    About TNX Careers IncorporatedTNX Careers Incorporated is a reputable organization that offers exciting opportunities for individuals seeking a challenging and rewarding career in customer service.Job SummaryWe are currently looking for a skilled Customer Service Representative to join our team. As a key member of our support team, you will be responsible...


  • Taguig, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full time

    Job DescriptionWe are seeking a skilled and motivated Candidate to fill the role of Virtual Assistant with our esteemed organization, Solid Lyndelle Manpower Services Inc.As a Customer Service Representative, you will be responsible for providing exceptional support to clients in a fast-paced customer service environment. Your primary duties will...