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Assistant Manager
4 weeks ago
Schedule: Night/Shifting
Start Date: ASAP
Role Requirements:
• 2+ years in operations leadership in BPO with experience managing team leads and/or support roles e.g. SMEs
• Strong people management and coaching experience
• Manage the operations floor and team leaders
• Monitor KPIs, SLAs, and ensure quality delivery
• Drive operational improvements
• Can start immediately
• Willing to work onsite in Davao