IT Global Business Process Analyst

3 weeks ago


Taguig, Philippines HRTX Full time

A start-up US-based health care company is seeking a Global Business Process Analyst for IT with experience in leading process improvement projects, data analysis, operational reporting, and project management. This position requires a detail-oriented individual with strong project management skills to lead process optimization initiatives, ensuring alignment with business objectives and enhancing operational efficiency. The role also involves significant data analysis and operational reporting capabilities. ESSENTIAL DUTIES AND RESPONSIBILITIES Process Optimization and Documentation: Create, update, and distribute process documentation and SOPs.Regularly audit existing documentation for accuracy and completeness.Evaluate all processes for efficiency and automation opportunitiesLead improvement initiatives within IT Data Analytics Distill complex data sets into actionable operational metrics Operational Data Reporting: Report on Key Performance Indicators (KPIs).Generate compliance tracking and reporting process. Project Management Supports global transition for assigned areas to include task tracking, dependencies, dates, owners, statuses, and risk identification.Embedding company PMO standards into all project management activities System Ownership: Function as a Business Analyst for the functional area's systems.Collaborate with system admins and experts to ensure the use of current versions.Drive adoption of new features and functionalities that align with business goals.Identify and implement automation opportunities. EDUCATION AND EXPERIENCE Bachelors degree in Information Technology, Computer Science, or related field (or equivalent experience).Expertise in IT process maintenance and optimization, supported by a strong foundation in process improvement methodologies (ITIL, Lean Six Sigma, BPM).Experience as a Business Analyst with a focus on modern IT tools, specifically Service Now.Experience with project management KNOWLEDGE, SKILLS AND ABILITIES Strong documentation skills.Ability to work collaboratively with system admins and experts.Proficiency in key IT operational data reporting and KPI analysis.Knowledge of automation tools and techniqueCertifications such as ITIL, Lean Six Sigma, BPM are a plus.



  • Taguig, Philippines HRTX Full time

    A start-up US-based health care company is seeking a Global Business Process Analyst for IT with experience in leading process improvement projects, data analysis, operational reporting, and project management. This position requires a detail-oriented individual with strong project management skills to lead process optimization initiatives, ensuring...


  • Taguig, Philippines HRTX Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIES Process Optimization and Documentation: o Create, update, and distribute process documentation and SOPs. o Regularly audit existing documentation for accuracy and completeness. o Evaluate all processes for efficiency and automation opportunities o Lead improvement initiatives within IT Data Analytics o Distill complex...


  • Taguig, Philippines HRTX Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIES Process Optimization and Documentation : o Create, update, and distribute process documentation and SOPs. o Regularly audit existing documentation for accuracy and completeness. o Evaluate all processes for efficiency and automation opportunities o Lead improvement initiatives within IT Data Analytics o Distill complex...


  • Taguig, National Capital Region, Philippines HRTX Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIESProcess Optimization and Documentation:o Create, update, and distribute process documentation and SOPs.o Regularly audit existing documentation for accuracy and completeness.o Evaluate all processes for efficiency and automation opportunitieso Lead improvement initiatives within ITData Analyticso Distill complex data sets...

  • Business Analyst

    1 week ago


    Taguig, National Capital Region, Philippines CWT Full time

    QUALIFICATIONS\:   Required Qualifications: · Minimum 3 years of related Business Analyst experience in the travel industry · Experience working in an agile environment (in a BA or PO role practicing Kanban, Scrum, or other agile methodology)   Preferred Qualifications: · Previous experience working with Robotic Process Automation (RPA) projects....

  • Business Analyst

    4 days ago


    Taguig, National Capital Region, Philippines DFNN Full time

    Become our strategic solution innovatorLocation: Taguig, Bonifacio Global City (BGC)Role: Business AnalystCompensation: Competitive base salary commensurate with BGC market standards, based on experience.Schedule: Day Shift (Flexi-time), Monday to Friday.Architect Solutions, Drive Strategic InsightAbout DFNN Inc.: For over two decades, DFNN Inc. has been a...

  • Process Analyst

    1 week ago


    Taguig, National Capital Region, Philippines DigiPlus Interactive Corp Full time

    Role SummaryThe Process Analyst is responsiblefor analyzing, documenting, and improving end-to-end organizational processes.This role focuses on identifying inefficiencies, conducting root causeanalysis, and partnering with cross-functional teams to design scalable,optimized workflows. The Process Analyst plays a critical role in processgovernance,...

  • Process Analyst

    1 week ago


    Taguig, National Capital Region, Philippines Digiplus Interactive Corp. Full time

    Role SummaryThe Process Analyst is responsible for analyzing, documenting, and improving end-to-end organizational processes. This role focuses on identifying inefficiencies, conducting root cause analysis, and partnering with cross-functional teams to design scalable, optimized workflows. The Process Analyst plays a critical role in process governance,...


  • Taguig, National Capital Region, Philippines CWT Full time

    Carlson Wagonlit Travel (CWT) – Global IT Service Ops AnalystJob DescriptionCWT is looking for a strong, experienced individual to join the Global IT Service Operations team. The role will be based in the APAC region (Manila) reporting to the Manager, Global IT Service Operations and the successful candidate will be responsible for the Major Incident...


  • Taguig, Philippines Ascendion Full time

    About the role Ascendion is seeking a Process Improvement Analyst to join our dynamic team in Bonifacio Global City, Taguig City, Metro Manila. As a certified Greenbelt Six Sigma professional, you will play a crucial role in optimizing our business processes and driving operational excellence across the organisation. What you'll be doing Analyse current...