Inside Sales Representative

3 weeks ago

Quezon City, National Capital Region, Philippines Nityo Infotech Full time
- Rate: 40,000 + Language Allowance
- Location: Quezon City
- Set up: Hybrid set up (3x a week onsite)
- Schedule: 8pm-5am PHT or 9pm-6am PHT Monday - Fridays
Qualifications:
- Fluency in English required; bilingual proficiency in Mandarin or Spanish preferred.
- Strong sales skills with the ability to qualify and close opportunities.
- Proficiency in CRM platforms like Salesforce and data management tools.
- Excellent organizational and analytical skills to support compliance tracking and reporting.
- Ability to collaborate across multiple teams and departments.

Sales & Lead Management

Qualify and manage inbound sales leads based on customer needs.
Initiate and close sales processes to drive revenue.
Utilize CRM tools to route qualified opportunities or demos to sales executives.
Maintain CRM systems with updated lead and opportunity data to support accurate forecasting.
Handle account retention, maintenance, and product training coordination.

Market Research & Lead Generation

Conduct market research on specified verticals (e.g., produce, meat, pharmaceuticals) to identify new opportunities.
Generate leads based on research findings.
Prequalify potential memberships per Cargo Solutions requirements and seek stakeholder approval.
Identify relevant regional trade shows for attendance.

CRM & Data Management

Maintain accuracy and upkeep of customer accounts in Salesforce.
Identify and clean duplicate records in Salesforce for lead and vendor lists.
Ensure customer profiles, including billing address, shed information, seasonality, and commodity details, are current.
Reporting & Presentation Support
Generate customer reports for pre- and post-meeting preparations.
Create territory sales dashboards and assist in presentations.
Develop proposed trip routes and post-trip reports for sales teams.

Compliance & Customer Management

Track compliance with retailer-mandated programs and provide non-compliance lists.
Identify inconsistencies in ordering patterns by analyzing order history.
Ensure technical and training cases are completed promptly by coordinating across departments.
Planning & Administrative Support
Participate in territory strategy meetings with sales teams.
Maintain JIRA ticket records and provide resolution updates for customer technical issues.
Attend training sessions, workshops, and focus group discussions.
Provide ad hoc reports to support sales goals and contribute to strategic initiatives.

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