Trainer - Banking and Finance Account (Clark) | Onsite | ForPooling

Requirements: Graduate of any 4-year course. Experience in managing a team or being an individual contributor. At least 4 years total BPO work experience with 2 years of experience as a trainer in BPO/shared services industry. Preferably with background or knowledge in Banking and Financial. Excellent oral and written communication. Good problem-solving...

Requirements: Bachelor's degree graduate, any field. Experience in handling escalation calls. Minimum of 3 years work experience as an SME in BPO/shared services industry. Excellent oral and written communication. Good problem-solving skills and ability to multitask. Preferably with background or knowledge in Banking and Financial. Amenable to work in...

Requirements: Bachelor's degree graduate, any field. 3 years of MIS/RTA experience, preferably in BPO/Shared Services. Must also be exposed to Scheduling, Capacity planning, Forecasting and Reporting Knowledge with using MIS Scheduling tools (PowerBI, VBA, Macros, Excel) Has strong knowledge with MS Office Tools (Excel in particular) Preferably with...

Responsibilities: 1. Training Needs Analysis: Ability to identify training needs accurately. Ability to extend follow- up support on the floor to sustain learning and improve performance. 2. Curriculum and Course Design: Demonstrates end to end understanding of course design methodologies. 3. Content Development: Demonstrates end to end understanding of...

Requirements: Graduate of any 4-year course.2-3 years of prior work experience.Experience working in the BPO Industry is an advantage.Preferably with background or knowledge in Banking and Financial.Excellent oral and written communication.Good problem-solving skills and ability to multitask.Amenable to work in shifting/nightshift schedule in Clark.Amenable...

Requirements: Bachelor's degree graduate, any field.Minimum experience of 4 years with customer service in the BPO/BPM industryA minimum of 1 year in the role of a Team Leader.Preferably with background or knowledge in Banking and Financial.Amenable to work in shifting/nightshift schedule in Clark.Amenable to work onsite Responsibilities:Effectively manage...

About the job Account/Process Trainer (Clark) | Onsite Benefits: Quarterly performance bonus.Outstanding career development opportunities and fast-track career progression.Enjoy a fair work-life balance.HMO and life insurance for the employee and 2 dependents for free.Inside the Central Business District area.Great Place to Work certified. Responsibilities:...

Requirements: Graduate of any 4-year course. Minimum of 12-18 months of relevant experience in similar role. Working knowledge of multi-user computer systems, applications, and equipment along with work force management tools and techniques. Experience in usage of reporting tools like Avaya/Cisco.Preferably with background or knowledge in Banking...

Requirements: Bachelor's degree graduate, any field. Minimum experience of 4 years with customer service in the BPO/BPM industry A minimum of 1 year in the role of a Team Leader. Preferably with background or knowledge in Banking and Financial. Amenable to work in shifting/nightshift schedule in Clark . Amenable to work onsite Responsibilities: Effectively...

Requirements: Graduate of any 4-year course. 2-3 years of prior work experience. Experience working in the BPO Industry is an advantage. Preferably with background or knowledge in Banking and Financial. Excellent oral and written communication. Good problem-solving skills and ability to multitask. Amenable to work in shifting/nightshift schedule in Clark ....