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Costumer representative
1 month ago
Customer Service Representative - Virtual Process
GDV StackPh
Posted 30 days ago
Location:
Cebu, Cebu
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior High School
Salary:
26.000,00 ₱ / Monthly
Job Description
Job Title: Customer Service Representative
Location: Cebu IT Park
Salary Package: Up to ₱26,000
Schedule: Night Shift
Hiring Process: 1-Day Online Hiring
Job Description:
We are looking for enthusiastic and customer-focused individuals to join our growing team as Customer Service Representatives at our Cebu IT Park site.
As a CSR, you will be the first point of contact for our customers, providing exceptional support and resolving their concerns in a professional, friendly, and timely manner. This role is ideal for candidates who are passionate about helping others and thrive in a fast-paced environment.
Key Responsibilities:
Handle inbound and/or outbound customer service calls
Assist customers with inquiries, concerns, account updates, and other service-related requests
Provide accurate information and solutions based on company products or services
Maintain high levels of customer satisfaction and professionalism
Follow company policies and procedures in handling calls and documentation
Meet or exceed performance metrics such as quality, efficiency, and attendance
Qualifications:
High School Graduate (Old Curriculum), Senior High School Graduate, or College Level/Graduate
Excellent verbal and written English communication skills
Willing to work during night shifts
Amenable to work onsite at IT PARK CEBU
Customer service experience is a plus but not required
Must have a stable internet connection for the 1-day online hiring process
Compensation & Benefits:
Salary package of up to ₱26,000
Night Differential Pay
HMO (Health Maintenance Organization) coverage
Incentives based on performance
Opportunities for promotion and career advancement
Supportive work environment and training provided
Apply now and complete your application from the comfort of your home
1-Day Online Hiring Process – Fast. Easy. Hassle-Free.
