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Hiring Genesys Consultant for Taguig City

2 months ago

Taguig, Philippines Neksjob Philippines Full time

Qualifications: - Engineering Degree or MBA from a tier 1 institute- Minimum 2 to 6 years of design and application experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Engage/Pure Cloud suite- Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Interaction Designer/Interaction Attendant, Genesys Composer, designing and implementing key business processes in the domain of Customer Services, Genesys Engage/Pure Cloud administration & application development using Designer tools.

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