Genesys Consultant

Genesys Consultant | Mgmt ConsultingTaguig City, Metro Manila You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of these, you will Use in depth understanding of Genesys Engage/Pure Cloud: Ability to work in high-paced and complex projects Apply...

Qualifications: Engineering Degree or MBA from a tier 1 institute Minimum 2 to 6 years of design and application experience implementing multichannel selfservice/IVR and Omni-Channel Orchestration Routing on Genesys Engage/Pure Cloud suite Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using...

Command Center ConsultantLocation: Taguig City, Metro ManilaKey responsibilities:Design and deliver Customer Services domain with a focus on Workforce Optimization using platforms like Verint, NICE, Genesys, Calabrio, Aspect.Develop target operating models for WFM processes based on client requirements.Apply expertise in WFM solutions, designing forecasting...

BD ManagerQualification:MBA / Engineering Graduate with relevant industry experienceResponsibility:Opportunity Management Understand the problem statement (RFP/ RFI) and ensure identification of missing information jointly with the pursuit team and support the framing of appropriate queries to capture the missing information. Validate the service lines and...

Genesys Consultant | Mgmt Consulting Taguig City, Metro Manila You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of these, you will • Use in depth understanding of Genesys Engage/Pure Cloud: Ability to work in high-paced and complex projects...

Genesys Consultant | Mgmt Consulting Taguig City, Metro Manila You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of these, you will • Use in depth understanding of Genesys Engage/Pure Cloud: Ability to work in high-paced and complex projects...

Genesys Consultant | Mgmt Consulting Taguig City, Metro Manila You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of these, you will • Use in depth understanding of Genesys Engage/Pure Cloud: Ability to work in high-paced and complex projects...

Genesys Consultant | Mgmt Consulting Taguig City, Metro Manila You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of these, you will • Use in depth understanding of Genesys Engage/Pure Cloud: Ability to work in high-paced and complex projects...

Genesys Consultant | Mgmt ConsultingTaguig City, Metro Manila You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of these, you will• Use in depth understanding of Genesys Engage/Pure Cloud: Ability to work in high-paced and complex projects •...

Genesys Consultant | Mgmt ConsultingTaguig City, Metro Manila You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of these, you will• Use in depth understanding of Genesys Engage/Pure Cloud: Ability to work in high-paced and complex projects •...

Qualifications: - Engineering Degree or MBA from a tier 1 institute - Minimum 2 to 6 years of design and application experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Engage/Pure Cloud suite - Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using...

Qualifications: - Engineering Degree or MBA from a tier 1 institute- Minimum 2 to 6 years of design and application experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Engage/Pure Cloud suite- Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using...

Qualifications: - Engineering Degree or MBA from a tier 1 institute - Minimum 2 to 6 years of design and application experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Engage/Pure Cloud suite - Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using...

Qualifications: - Engineering Degree or MBA from a tier 1 institute- Minimum 2 to 6 years of design and application experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Engage/Pure Cloud suite- Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using...

Qualifications: - Engineering Degree or MBA from a tier 1 institute - Minimum 2 to 6 years of design and application experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Engage/Pure Cloud suite - Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using...

Qualifications: - Engineering Degree or MBA from a tier 1 institute - Minimum 2 to 6 years of design and application experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Engage/Pure Cloud suite - Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using...

Command Center Consultant Location: Taguig City, Metro Manila Key responsibilities: Design and deliver Customer Services domain with a focus on Workforce Optimization using platforms like Verint, NICE, Genesys, Calabrio, Aspect. Develop target operating models for WFM processes based on client requirements. Apply expertise in WFM solutions, designing...

​Command Center Consultant Location: Taguig City, Metro Manila Key responsibilities: Design and deliver Customer Services domain with a focus on Workforce Optimization using platforms like Verint, NICE, Genesys, Calabrio, Aspect. Develop target operating models for WFM processes based on client requirements. Apply expertise in WFM solutions, designing...

Command Center ConsultantLocation: Taguig City, Metro ManilaKey responsibilities:Design and deliver Customer Services domain with a focus on Workforce Optimization using platforms like Verint, NICE, Genesys, Calabrio, Aspect.Develop target operating models for WFM processes based on client requirements.Apply expertise in WFM solutions, designing forecasting...