BPO Assistant Manager
5 days ago
Key skillsBPO Healthcare.Healthcare accountQualityAssistant managerBPOJob title: Assistant Manager - Transformational QualityAccount: HealthcareWork setup: Onsite in Iloilo CitySalary: 35,000 - 50,000Start date: ASAPQualifications:•5 years BPO experience•At least 2 years working with QualityOther details :Primary Duties and Responsibilities Deliver ‘Next Gen’ Shared Services Quality Organization by consistently ‘Raising-the-bar’ on service-delivery standards and enable low-risk and zero-surprises BAU Drive and conduct audit compliance, robust root cause, remediation plans, ensuring adherence to contractually binding audit targets.Deliver sampling and stratification strategy based on Compliance checks, Financial processes (volume and Value mix) Errors, Customer priorities and Agent performance Ensure continued calibration to the quality framework Responsible for driving performance to meet all Quality metrics, including SLA baselining, predictive SLA monitoring and reportingFacilitate Kaizen initiatives within the teamAccountable for customer complaint resolution processEnsure Process documentation and sign off as per ISO standards and Quality AssurancePlaybook Responsible for timely and accurate reporting, updates and business insightsFoster a spirit of continuous learning and collaboration across teams career
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BPO Assistant Manager
5 days ago
Iloilo City, Philippines Manpower Core Group Inc. Full timeKey skills BPO Healthcare. Healthcare account Quality Assistant manager BPO Job title: Assistant Manager - Transformational Quality Account: Healthcare Work setup: Onsite in Iloilo City Salary: 35,000 - 50,000 Start date: ASAP Qualifications: •5 years BPO experience •At least 2 years working with Quality Other details : Primary Duties and...
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BPO Assistant Manager
5 days ago
Iloilo City, Philippines Manpower Core Group Inc. Full timeKey skills BPO Healthcare. Healthcare account Quality Assistant manager BPO Job title: Assistant Manager - Transformational Quality Account: Healthcare Work setup: Onsite in Iloilo City Salary: 35,000 - 50,000 Start date: ASAP Qualifications: •5 years BPO experience •At least 2 years working with Quality Other details : Primary Duties and...
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Bookkeeper - Fully Remote
2 days ago
Iloilo City, Philippines Project Assistant Full timeOverview:Project Assistant is a dynamic web design, development, and marketing company committed to crafting exceptional digital experiences. Our team is a blend of creative visionaries and tech-savvy professionals dedicated to delivering innovative solutions that drive our clients’ success.This job post is to hire someone to assist our partner/client,...
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WordPress Developer
2 days ago
Iloilo City, Philippines Project Assistant Full time ₱400 - ₱650Overview:Project Assistant is a dynamic web design, development, and marketing company committed to crafting exceptional digital experiences. Our team is a blend of creative visionaries and tech-savvy professionals dedicated to delivering innovative solutions that drive our clients’ success.Description:We aim to fill this role with a mid-level WordPress...
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Assistant Manager
5 days ago
Cebu City, Philippines Growthfn Full timePosition Summary:The Assistant Manager - Operations in a Business Process Outsourcing (BPO) environment plays a pivotal role in managing day-to-day operations, ensuring service delivery excellence, and driving team performance. This role requires leadership skills, operational expertise, and the ability to maintain client satisfaction while meeting...
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DM/GM - HRBP BPO
5 days ago
Iloilo, Philippines Visage Executive Search Full timeQualifications: • 7+ years of leadership experience in HR • With relevant experience as an HRBP or HR Manager in BPO • Willing to work in Iloilo and work from office • Has experience in handling large accounts within the BPO industry Brief Job Description: • Provide consulting and business partnering to business managers in achieving company...
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DM/GM - HRBP (BPO)
5 days ago
Iloilo City, Philippines Manpower Core Group Inc. Full timeKey skills HRBP HRBP Manager BPO Experience Leadership Job Title: DM/GM HRBP Work location: Iloilo City Work set up: Onsite and open for relocation Work shift: Shifting/ Night shift Salary: up to 100K Qualifications: • 7+ years of leadership experience in HR • With relevant experience as an HRBP or HR Manager in BPO • Willing to work in Iloilo and...
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DM/GM - HRBP BPO
5 days ago
Iloilo, Philippines Visage Executive Search Full timeQualifications: • 7+ years of leadership experience in HR • With relevant experience as an HRBP or HR Manager in BPO • Willing to work in Iloilo and work from office • Has experience in handling large accounts within the BPO industry Brief Job Description: • Provide consulting and business partnering to business managers in achieving company...
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DM/GM - HRBP BPO
5 days ago
Iloilo City, Philippines Visage Executive Search Full timeQualifications:• 7+ years of leadership experience in HR• With relevant experience as an HRBP or HR Manager in BPO• Willing to work in Iloilo and work from office• Has experience in handling large accounts within the BPO industryBrief Job Description:• Provide consulting and business partnering to business managers in achieving company...
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DM/GM - HRBP (BPO)
5 days ago
Iloilo City, Philippines Manpower Core Group Inc. Full timeKey skills HRBP HRBP Manager BPO Experience Leadership Job Title: DM/GM HRBP Work location: Iloilo City Work set up: Onsite and open for relocation Work shift: Shifting/ Night shift Salary: up to 100K Qualifications: • 7+ years of leadership experience in HR • With relevant experience as an HRBP or HR Manager in BPO • Willing to work in Iloilo and...
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HRBP BPO Leadership Consultant
6 days ago
Iloilo City, Western Visayas, Philippines Visage Executive Search Full timeJob OverviewWe are seeking an experienced HRBP BPO Leadership Consultant to join our team at Visage Executive Search.Key ResponsibilitiesProvide consulting and business partnering to business managers in achieving company objectivesDevelop a 'Trusted Advisor' relationship with key leaders at multiple levels within the supported business groupThe role...
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Customer Service Representative
5 days ago
Iloilo, Philippines Neksjob Full timeCustomer Service Representative - With BPO Experience - Iloilo Site Duties/Responsibilities: Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction. Salary and Benefits: Salary is up to P35, 000 (Depending on BPO Experience) Bigger Basic Pay+...
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DM/GM - HRBP (BPO)
5 days ago
Iloilo City, Philippines Manpower Core Group Inc. Full timeKey skillsHRBPHRBP ManagerBPO ExperienceLeadershipJob Title: DM/GM HRBPWork location: Iloilo CityWork set up: Onsite and open for relocationWork shift: Shifting/ Night shiftSalary: up to 100KQualifications:• 7+ years of leadership experience in HR• With relevant experience as an HRBP or HR Manager in BPO• Willing to work in Iloilo and work from...
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BPO PHRN
5 days ago
Pasay City, Philippines Manpower Core Group Inc. Full timeKey skills PHRN USRN Healthcare Industry BPO trainer Process trainer Job Title: PHRN / USRN - Training Assistant Manager Basic salary: PHRN - 40K, USRN - 50K Work schedule: Shifting Work set up: Hybrid Site Assignment: MOA Pasay Interview Process: Onsite QUALIFICATIONS: • Must have active PHRN and USRN License, can try PHRN license only with good...
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Customer Service Representative
5 days ago
Iloilo, Philippines Neksjob Full timeCustomer Service Representative - With BPO Experience - Iloilo Site Duties/Responsibilities: Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction. Salary and Benefits: Salary is up to P35, 000 (Depending on BPO Experience) Bigger Basic Pay+...
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BPO PHRN
5 days ago
Pasay City, Philippines Manpower Core Group Inc. Full timeKey skills PHRN USRN Healthcare Industry BPO trainer Process trainer Job Title: PHRN / USRN - Training Assistant Manager Basic salary: PHRN - 40K, USRN - 50K Work schedule: Shifting Work set up: Hybrid Site Assignment: MOA Pasay Interview Process: Onsite QUALIFICATIONS: • Must have active PHRN and USRN License, can try PHRN license only with good...
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Customer Service Representative 35k
5 days ago
Iloilo, Philippines Neksjob Corporation Full timeCustomer Service Representative 35k - With BPO Experience Duties/Responsibilities: Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction. Salary and Benefits: Salary is up to P35, 000 (Depending on BPO Experience) Bigger Basic Pay+ Skills...
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Assistant Manager
5 days ago
Iloilo, Philippines Visage Executive Search Full timeQualifications: •5 years BPO experience •At least 2 years of team handling experience •1-2 years of healthcare domain experience Other details : *Work Allocation - Tracking, Reviewing, Checking for pendency and re-allocation, SLA & TAT *Client Management Query resolution & managing and removing roadblocks which may impact the ability of associates...
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Assistant Manager
5 days ago
Iloilo, Philippines Visage Executive Search Full timeQualifications: •5 years BPO experience •At least 2 years of team handling experience •1-2 years of healthcare domain experience Other details : *Work Allocation - Tracking, Reviewing, Checking for pendency and re-allocation, SLA & TAT *Client Management Query resolution & managing and removing roadblocks which may impact the ability of associates...
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Assistant Manager
5 days ago
Iloilo, Philippines Visage Executive Search Full timeJob title: Assistant Manager - Transformational Quality Account: Healthcare Work setup: Onsite in Iloilo 2 Techno (ILO 2 TECHNO Qualifications: •5 years BPO experience •At least 2 years working with Quality Other details : Primary Duties and Responsibilities Deliver ‘Next Gen’ Shared Services Quality Organization by consistently...