Customer Service Representative
4 weeks ago
Client Profile: A leading Indian multinational BPO company that provide services in Information technology and business consulting for over 44 years in the industry.
Position: Customer Service Representative
Industry: BPO Company
Salary: Php20,000 – Php25,000
Location: BGC Taguig, City | Clark Pampanga | Alabang, Muntinlupa
Schedule: Shifting Schedule
Work Set up: Work on site
Benefits:
✨ Government mandated Benefits
✨ HMO
✨ 13th month pay
✨ Sick Leave Credits
✨ Vacation Leave Credits
Job Requirements:
✨ Bachelor’s Degree Holder
✨Open for Undergraduates
✨At least 1 year of work experience as Customer Service Representative in BPO industry
✨ Willing to work on site
✨Amenable to work at shifting schedule
Job Responsibilities:
✨ Handling inbound and outbound calls, messages and email
✨ Assisting customers with product and service inquiries
✨ Develop and maintain strong relationships with customers and clients
✨ Managing and resolving escalations by coordinating with teams
✨ Developing and Maintaining high customer satisfactions
Recruitment Process: Online and Face to Face
✨ Initial interview
✨ Final interview
✨ JOB OFFER
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