Customer Support Associates

2 weeks ago

Cagayan de Oro, Northern Mindanao, Philippines TORCH Solutions Full time
We are seeking a Customer Service Representative to handle inquiries from customers regarding their home security systems.
The ideal candidate will be responsible for answering phone calls, responding to emails, and providing exceptional customer service to ensure customer satisfaction.
Additionally, the candidate will handle technical troubleshooting and coordinate with field technicians for on-site support when needed.

Qualifications:
At least HS Grad (old curriculum) / SHS Graduate
Excellent Communication Skills
Willing to work onsite
Amenable to process their application as soon as possible

Perks and Benefits:

• Salary plus high Incentives

• Paid training

• HMO

• Government mandated benefits

• Paid leaves and many more

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