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Technical Support Engineer

5 months ago

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-In-depth knowledge of network infrastructure components, including LAN (Local Area Network), WAN (Wide Area Network), and wireless technologies-Proficiency in troubleshooting and problem-solving, with the ability to diagnose and resolve technical issues efficiently-Familiarity with operating systems (Windows, Linux, mac OS), networking, and hardware components-Experience with common software applications and tools, including remote support software and help desk systems-A proactive approach to network maintenance and issue resolution-Excellent written and verbal communication skills-Willingness to collaborate and work as part of a team-Able to work under pressure and meet deadlines-Excellent organizational skills and attention to detail-Flexibility to adapt to changing network requirements-Self-motivated and responsible-A passion for Service ImprovementQUALIFICATIONS:-A graduate of 4-year computer related field such as BS Computer Science, Computer Engineering, Information Technology or equivalent courses.-Preferably with 3-5 years related work experience-Preferably with relevant IT industry certifications, and at least 56 hours of technical training/certification.Please click the link below to redirect you to our official recruitment website:rms.jakagroup.com