Content Moderator/Non Voice/Newbie Friendly

2 weeks ago


Quezon City, National Capital Region, Philippines Caldwell Communications Full time
Accounts that we can offer:
Travel, Sales, Healthcare, Financial, Collections and Telco account
Jobs Responsibilities:

• Communicates with customer on the phone or by way of written correspondence to deal with concerns.

• Resolves customer issues on the first call/contact whenever possible without having to transfer caller.

• Matching customers' demands to Clients' products and solutions and services

• Using settlement and influencing abilities to recover from objections and achieve the customers' buy-in

• Communicating specific information to internal and external clients and sharing understanding with colleagues
What Do We Offer?

• An open, friendly and professional work environment.

• A professionally and personally rewarding career.

• Opportunities to grow and be promoted within the company.

• Performance incentives and employee perks and benefits.

• Competitive Salary

• 13th Month Pay

• HMO with 3 free Beneficiaries on Day One

• 20% ND Maternity/Paternity Leave

• Opportunity for rapid career growth for Top Performers

• Retirement/Life Insurance for Qualified Staff

• Work-life Balance Processes and Programs

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE APPLY NOW
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