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Field Collection Officer

3 months ago

Manila, Philippines BillEase Full time

About UsBillEase offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name BillEase, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.The RoleContacts delinquent customers to discuss account status.Inform and assess the customers story and suggest a beneficial solution.Follow up on repayments promises customers of past due payment.Identify and escalate uncooperative customers to Legal.Updates customer records based on agreed new promises and next steps.Provide daily and weekly updates on collection status and overall developments.Recommend areas for improvements in system and process for collections.The Ideal CandidateCandidate must be residing in LAS PINAS, PARANAQUE, PASAY, MAKATI and MUNTINLUPASimilar field collection experience is requiredHas a valid/updated Driving License and should ownComputer literate