Field Collections Officer- MUST HAVE COLLECTIONS EXP

2 weeks ago


Metro Manila, Philippines M.B.A. Consulting Philippines Inc. Full time

As a Field Collections Officer, you will responsible in handling day to day operations mainly in charge in directly visiting residential address of customers/debtors reminding them about late or missed payments in various levels of delinquency. In addition, you are empowered to help the debtor find ways to set up payment solutions to help them get back on payment schedule by offering various options. You are expected to conduct Face to face contact efforts which will require effective negotiating and relationship building skills to partner with the debtor and provide solutions. As a Field collections officer, you will be representing the client through face-to-face Contact to the debtor. Therefore, it is our responsibility to ensure that our collection efforts focus on protecting the clients’ brand and reputation through creating a positive customer experience in every point of contact. 

 

  • Collect money through effective negotiation and relationship building skills

    •             Must be able to retain training concepts through a 3-4 day training program and apply all concepts when starting on the production 

    •             Ability to communicate in a clear and effective manner with the debtor

    •             Effectively adapt to debtor situations, including listening skills, ability to empathize, and provide alternative solutions to help resolve the debtor issue

    •             Problem solving skills to identify root cause to accurately recommend solutions

    •             Effective negotiation and ability to overcome debtor’s objections

    •             Able to work flexible work schedule, required weekends and holidays as needed

    •             Achieve the schedule adherence and compliance expectations

    •             Meet productivity and quality standards as set by the business

    •             Accurately follow scripts and rules of communications, adopted in the company

    •             Ability to demonstrate an understanding and adhere to FDCPA requirements

    •             Dispute resolution and debtor escalation process to be followed consistently

    •             Set daily goals with assistance of Team Leader

    •             Achieve different Key Performance Metrics as determined by the operations management team

    •             The Company reserves the right to change or assign other duties to this position as appropriate.

     

     



  • Manila, National Capital Region, Philippines M.B.A. Consulting Philippines Inc. Full time

    As a Field Collections Officer, you will responsible in handling day to day operations mainly in charge in directly visiting residential address of customers/debtors reminding them about late or missed payments in various levels of delinquency. In addition, you are empowered to help the debtor find ways to set up payment solutions to help them get back on...

  • Collections Officer

    2 months ago


    Metro Manila, Philippines Financial Rescue LLC Full time

    Are you looking to be part of a pioneer and dynamic team working in a goal-oriented but fun environment? Are you passionate about working in a company where opportunities are offered and excellent performance is recognized? Hate the queueing inbound calls? A well-established debt settlement company for more than 10 years, with headquarters in the U.S has...

  • Collections Officer

    1 month ago


    Metro Manila, Philippines fundoloans Full time

    Position Title: Collections OfficerReports To: Collections Manager/SupervisorDepartment: CollectionsLocation: Remotely WFHPosition Type: Full-Time WFHJob Summary: The Inbound Collections Officer is responsible for managing incoming calls from customers regarding loan accounts with overdue payments. The officer will assist customers in resolving their...

  • Collections Officer

    1 week ago


    Manila, National Capital Region, Philippines Security Bank Corporation Full time

    About the RoleAs a Collections Officer, you will perform collection activities through outbound communication efforts via the bank's devices and document all transactions into the collections system for loans or credit card products. The purpose of this role is to collect due amounts and ensure client information in the database is accurate and up to date....

  • Collections Officer

    2 days ago


    Manila, National Capital Region, Philippines Security Bank Corporation Full time

    About the RoleAs a Collections Officer, you will perform collection activities through outbound communication efforts via the bank's devices and document all transactions into the collections system for loans or credit card products. The purpose of this role is to collect due amounts and ensure client information in the database is accurate and up to...

  • Collections Officer

    1 week ago


    Metro Manila, Philippines Security Bank Corporation Full time

    About the RoleAs a Collections Officer, you will perform collection activities through outbound communication efforts via the bank’s devices and document all transactions into the collections system for loans or credit card products. The purpose of this role is to collect due amounts and ensure client information in the database is accurate and up to...

  • Collections Officer

    2 days ago


    Metro Manila, Philippines Security Bank Corporation Full time

    About the RoleAs a Collections Officer, you will perform collection activities through outbound communication efforts via the bank’s devices and document all transactions into the collections system for loans or credit card products. The purpose of this role is to collect due amounts and ensure client information in the database is accurate and up to...


  • Metro Manila, Philippines El Puerto Marina Beach Resort and Vacation Club Full time

    Job Summary:The Credit and Collection Officer is responsible for managing the hotel’s credit policies and procedures, ensuring timely collections of outstanding receivables, and maintaining good relationships with clients while minimizing financial risks. The role requires strong analytical skills, attention to detail, and the ability to handle sensitive...

  • Collection Staff

    4 weeks ago


    Metro Manila, Philippines Scientific Biotech Specialties, Inc. Full time

    Candidate must be a graduate of Bachelor of Science in Finance, Accounting, Business Administration or any related courseAbility to work independently and as part of a teamStrong people skills - polite and professional demeanorPreferably at least 1 year or more working experience in the related field is required for this position, but not requiredExcellent...

  • Collection Associate

    3 months ago


    Metro Manila, Philippines Philippine Telegraph and Telephone Corporation Full time

    Your Key Contributions:The Collections Associate, reporting to the Collections Supervisor, is responsible for ensuring that issues affecting account collection are reviewed and advised for resolution within the SLA, as well as coordinating work activities connected to client accounts from multiple teams.Able to meet monthly collections target for assigned...

  • Collections Officer

    1 month ago


    Manila, National Capital Region, Philippines fundoloans Full time

    Position Title: Collections OfficerReports To: Collections Manager/SupervisorDepartment: CollectionsLocation: Remotely WFHPosition Type: Full-Time WFHJob Summary: The Inbound Collections Officer is responsible for managing incoming calls from customers regarding loan accounts with overdue payments. The officer will assist customers in resolving their...


  • Metro Manila, Philippines SteelAsia Manufacturing Corporation Full time

    Main Responsibilities: The Credit & Collection Associate is responsible for the day-to-day schedules of the Collectors, collections advised by Credit Administrators and Sales as well as countering billing documents. Primary responsibility is to ensure collections are accomplished, recorded and turned over to proper departments. This position addresses tight...

  • Collection Officer

    1 week ago


    Metro Manila, Philippines Financial Rescue LLC Full time

    Are you looking to be part of a pioneer and dynamic team working in a goal-oriented but fun environment? Are you passionate about working in a company where opportunities are offered and excellent performance is recognized? Hate the queueing inbound calls? A well-established debt settlement company for more than 15 years, with headquarters in the U.S has...


  • Metro Manila, Philippines Private Advertiser Full time

    SPECIFIC DUTIES AND RESPONSIBILITIES1. Achieves the collection targets and goals set by the Collection Manager.2. Implement as well as assisting the Tele Collection manager in formulating tele collection strategies and initiatives according to the company’s business strategies and direction to enhance collection productivity, reduce cost, and minimize...


  • Metro Manila, Philippines Unioil Petroleum Philippines, Inc. Full time

    Job Requirements:Candidate must possess at least a Bachelor's/College Degree in Finance/Accountancy/Banking or equivalent.With at least 2-3 years experience in debt collection, reconciliation of accounts receivables (AR), management of AR and billing.Proven work experience as a Collection Associate, Collection Specialist, Billing Associate or a similar...

  • Collection Staff

    2 months ago


    Manila, National Capital Region, Philippines Consistent Frozen Solutions Corporation Full time

    BRIEF DESCIRPTIONAs a Collection Staff, you will be responsible for contacting customers to collect outstanding payments, and maintaining accurate records of all transactions.DUTIES AND RESPONSIBILITIESProvides customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and...


  • Metro Manila, Philippines VITRO, Inc. Full time

    Job Responsibilities:Creates and maintains credit history files.Analyzes and assesses the creditworthiness of account/client using external credit risk management tools/reports.Supports the collection efforts/calls for accounts receivable portfolio.Documents daily collections activity.Responds to credit inquiries from external and internal clients.Job...

  • Administrative Clerk

    2 months ago


    Metro Manila, Philippines H&D GROUP OF COMPANIES, INC. Full time

    About usWe are a duly registered Filipino entity engaged in providing full service professional Property and Facilities Management Solutions in the field of Building, Property and Asset Management and related services. We trace our roots back to the first group of company, which was created in 1968, whose main functions are production and manufacturing and...


  • Metro Manila, Philippines PHirst Park Homes Inc. (Affordable Housing) Full time

    OVERVIEW:To collect and ensure buyer's payments are based on the Official Computation Sheet.To collate, scan and send out Sales Invoice copy to buyers.To regularly update the monitoring file for coordination and alignment of account status.To provide quality and efficient customer service to internal and external clients.JOB REQUIREMENTS: Candidate must...

  • Collection Specialist

    3 weeks ago


    Metro Manila, Philippines Shera Building Solution (Philippines) Corp. Full time

    Job Requirements:          Preferably Female Graduate of Financial Management, Accounting Technology or related Finance courseWith at least 2-5 years of work experience in Accounts Receivable, Accounts Payable, Collections and Financial StatementExperience in SAP is a plusCan work under pressure with minimal supervisionMust be residing within...