Service Operations Analyst
2 days ago
LOCATION: PasigWORK SETUP: Working remotely with a requirement to report onsite once a month or if neededWORK SCHEDULE: Night shift - Tues to Sat - 11PM to 8AM or Sun to Thurs - 11PM to 8AM ----candidate must be willing any of this schedQUALIFICATIONS:*Graduate of any Bachelors degree course*With 1 year of experience in Infrastructure Monitoring using tools JIRA, Site 24x7 and Zabbix*With experience in handling Service Request Tickets**JOB DESCRIPTION**•Help operations in Infrastructure Monitoring using tools JIRA, Site 24x7 and Zabbixi.Evaluate invalid alerts and close tickets.ii.Escalate in a timely manner as needed.iii.Provide daily visibility reports to team members.iv.Ensure tickets can be closed within their SLA.•Service Request Ticketsi.Address account specific requests like Create accounts, reset/forgot password, deletionii.Other tickets with simple tasks such as patching, decommission.iii.Follow up ticket owners and non-responders.iv.Ensure tickets can be closed within SLA.
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Pasig, Philippines Nityo Infotech Services Philippines Full timeWe’re Hiring: Service Desk Analyst & Service Operations Analyst Service Desk Analyst Salary Range: Php 23,000 Headcount: 2 Work Schedule: Rotating shifts (24x7 support) Work Arrangement: Hybrid (2 days onsite) Location: Rockwell Business Center Pasig City Requirements: -- Candidate must possess a Bachelor’s Degree in Computer Engineering, Computer...
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Pasig, Philippines Nityo Infotech Services Philippines Full timeWe’re Hiring: Service Desk Analyst & Service Operations Analyst Service Desk Analyst Salary Range: Php 23,000 Headcount: 2 Work Schedule: Rotating shifts (24x7 support) Work Arrangement: Hybrid (2 days onsite) Location: Rockwell Business Center Pasig City Requirements: -- Candidate must possess a Bachelor’s Degree in Computer Engineering, Computer...
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Pasig City, Philippines Nityo Infotech Services Philippines Full timeWe’re Hiring: Service Desk Analyst & Service Operations Analyst Service Desk AnalystSalary Range: Php 23,000Headcount: 2Work Schedule: Rotating shifts (24x7 support)Work Arrangement: Hybrid (2 days onsite)Location: Rockwell Business Center Pasig CityRequirements:-- Candidate must possess a Bachelor’s Degree in Computer Engineering, Computer Science, IT,...
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Senior NOC Analyst
3 days ago
Pasig City, Philippines Ezy Service Service Corporation Full timeSenior Network Operations Analyst - Tier 3 US World-class Digital Architectural and Engineering Firm Overview: As a Senior Network Operations Analyst (Tier 3), you will be a key technical resource responsible for managing and resolving complex network-related issues that cannot be handled by lower tier teams. You will support multiple customer...
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Senior NOC Analyst
3 days ago
Pasig, Philippines Ezy Service Service Corporation Full timeSenior Network Operations Analyst - Tier 3US World-class Digital Architectural and Engineering Firm Overview:As a Senior Network Operations Analyst (Tier 3), you will be a key technical resource responsible for managing and resolving complex network-related issues that cannot be handled by lower tier teams. You will support multiple customer environments and...
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Senior NOC Analyst
3 days ago
Pasig City, Philippines Ezy Service Service Corporation Full timeSenior Network Operations Analyst - Tier 3 US World-class Digital Architectural and Engineering Firm Overview: As a Senior Network Operations Analyst (Tier 3), you will be a key technical resource responsible for managing and resolving complex network-related issues that cannot be handled by lower tier teams. You will support multiple customer environments...
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Service Operations Analyst
2 days ago
Pasig, Philippines Nityo Infotech Full timeLOCATION: Pasig WORK SETUP: Working remotely with a requirement to report onsite once a month or if needed WORK SCHEDULE: Night shift - Tues to Sat - 11PM to 8AM or Sun to Thurs - 11PM to 8AM ----candidate must be willing any of this sched QUALIFICATIONS: *Graduate of any Bachelors degree course *With 1 year of experience in Infrastructure Monitoring using...
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Service Operations Analyst
2 days ago
Pasig, Philippines Nityo Infotech Full timeLOCATION: Pasig WORK SETUP: Working remotely with a requirement to report onsite once a month or if needed WORK SCHEDULE: Night shift - Tues to Sat - 11PM to 8AM or Sun to Thurs - 11PM to 8AM ----candidate must be willing any of this sched QUALIFICATIONS: *Graduate of any Bachelors degree course *With 1 year of experience in Infrastructure Monitoring using...
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Pasig, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeJob OverviewThe Nityo Infotech Services Philippines is seeking a skilled Service Desk Analyst and Service Operations Analyst to provide top-notch technical support and infrastructure monitoring services. As a key member of the team, you will be responsible for ensuring seamless service delivery and meeting the organization's IT needs.
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Customer Service Analyst- Sales Coach
3 days ago
Cebu City, Philippines Neksjob Corporation Full timeA Customer Service Analyst plays a crucial role in ensuring that customer service operations are efficient, effective, and aligned with business goals. This position is essential for analyzing customer service data, identifying trends, and providing actionable insights to improve the overall customer experience. Within the customer service team, a Customer...
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Customer Service Analyst- Sales Coach
3 days ago
Cebu City, Philippines Neksjob Corporation Full timeA Customer Service Analyst plays a crucial role in ensuring that customer service operations are efficient, effective, and aligned with business goals. This position is essential for analyzing customer service data, identifying trends, and providing actionable insights to improve the overall customer experience. Within the customer service team, a Customer...
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Customer Service Analyst- Sales Coach
3 days ago
Cebu City, Philippines Neksjob Corporation Full timeA Customer Service Analyst plays a crucial role in ensuring that customer service operations are efficient, effective, and aligned with business goals. This position is essential for analyzing customer service data, identifying trends, and providing actionable insights to improve the overall customer experience. Within the customer service team, a Customer...
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Customer Service Analyst
3 days ago
Cebu City, Philippines Neksjob Full timeJob DescriptionA Customer Service Analyst plays a crucial role in ensuring that customer service operations are efficient, effective, and aligned with business goals. This position is essential for analyzing customer service data, identifying trends, and providing actionable insights to improve the overall customer experience. Within the customer service...
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L1 Infra Operations Analyst
3 days ago
Quezon City, Philippines Nityo Infotech Services Philippines Full timeL1 Infra Operations Analyst Location: Quezon City/Ortigas (currently remote, but might change in the future Schedule: Shifting Salary is up to 35,000 gross Obtained a Bachelor's Degree — At least 1 years experience in supporting Infra Operations — Excellent oral and written communication skills — Must have LINUX OS experience — Familiar with...
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L1 Infra Operations Analyst
3 days ago
Quezon City, Philippines Nityo Infotech Services Philippines Full timeL1 Infra Operations Analyst Location: Quezon City/Ortigas (currently remote, but might change in the future Schedule: Shifting Salary is up to 35,000 gross Obtained a Bachelor's Degree — At least 1 years experience in supporting Infra Operations — Excellent oral and written communication skills — Must have LINUX OS experience — Familiar with...
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Team Services Operations Manager
3 days ago
Pasig City, Philippines Philippine Football Federation Full time· In close collaboration with FIFA counterparts oversee preparation of Team Services and Referee Services on LOC side· Preparing various Team Services and Referee Services operational concepts, SOPs, policies and procedures· Driving the cross-functional interaction with LOC FAs for Teams and Referee related operations and ensuring integration with FIFA...
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Quezon City, Philippines Nityo Infotech Full timeNityo Infotech is hiring for an Infrastructure and Operations Support Analyst!Location: Quezon CitySetup: Work from HomeSchedule: ShiftingSalary: 2+ years of experience - PHP 25,000 PHP; higher experience up to PHP 35,000 PHPQualifications:-- IT Support/ Desktop Support with Call Experience-- Experience in Voice Call Management (Service Desk, Ticketing...
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Team Services Operations Manager
3 days ago
Pasig, Philippines Philippine Football Federation Full time· In close collaboration with FIFA counterparts oversee preparation of Team Services and Referee Services on LOC side · Preparing various Team Services and Referee Services operational concepts, SOPs, policies and procedures · Driving the cross-functional interaction with LOC FAs for Teams and Referee related operations and ensuring integration with FIFA...
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Team Services Operations Manager
3 days ago
Pasig, Philippines Philippine Football Federation Full time· In close collaboration with FIFA counterparts oversee preparation of Team Services and Referee Services on LOC side · Preparing various Team Services and Referee Services operational concepts, SOPs, policies and procedures · Driving the cross-functional interaction with LOC FAs for Teams and Referee related operations and ensuring integration with FIFA...
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Quezon City, Philippines Nityo Infotech Full timeNityo Infotech is hiring for an Infrastructure and Operations Support Analyst! Location: Quezon City Setup: Work from Home Schedule: Shifting Salary: 2+ years of experience - PHP 25,000 PHP; higher experience up to PHP 35,000 PHP Qualifications: -- IT Support/ Desktop Support with Call Experience -- Experience in Voice Call Management (Service Desk,...