Mandarin Finance Customer Support

1 week ago


Pasig, Philippines J-K NETWORK SERVICES Full time

Company Profiles: One of the world's largest BPO companies that provides customer care, technical support, and other services.

Position: Mandarin Finance Customer Support
Company Industry: BPO Company (Financial Services Account)
Work Location: Pasig City
Work Schedule: Shifting Schedule
Salary: Php 75,000
Work Set Up: Work On-site

BENEFITS:
- 13th Month Pay
- Leave Credits
- Government-Mandated Benefits
- Performance Bonus
- Other benefits to be discussed by the company

REQUIREMENTS OF THE JOB:
- Open to Filipino and Filipino-Chinese who can speak, read, and write/type in Mandarin and English.
- Open to high schools, Undergraduates, and Degree holders.
- Open to no related work experience.
- Having CSR experience is a big advantage.
- Having BPO experience is a big plus.

RESPONSIBILITIES OF THE JOB APPLICATION:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Ensure excellent customer service through quick and effective actions to solve the client’s issues.
- Keep every customer engaged with a direct and friendly touch.
- Handle sensitive customer data with utmost care and confidentiality.

RECRUITMENT PROCESS
- Paper Screening
- Online Application and Aspiring Minds (English SVAR)
- Recruitment Interview via Microsoft Teams
- Hallo AI Mandarin assessment
- Background Check of Client (needs a valid ID)
- Integrity Test from Client
- Client Interview
- Job Offer



  • Pasig City, Philippines J-K Network Services Full time

    Company Profiles: One of the world's largest BPO companies that provides customer care, technical support, and other services. Position: Mandarin Finance Customer Support Company Industry: BPO Company (Financial Services Account) Work Location: Pasig City Work Schedule: Shifting Schedule Salary: Php 75,000 Work Set Up: Work On-site BENEFITS : - 13th Month...


  • Pasig, National Capital Region, Philippines ESC Corporation Full time ₱40,000 - ₱50,000 per year

    KEY ROLES and RESPONSIBILITIES:Ensures a consistent and excellent customer serviceAssists the team to develop, manage and service the customersTranslate all relevant documents from Chinese (Simplified) to EnglishConduct Employment Check via Phone or Email using the required languageFollow up on monthly payment for the non-res client (China, Hong Kong, Macau,...


  • Pasig, National Capital Region, Philippines Siegen HR Solutions Full time ₱200,000 - ₱250,000 per year

    JOB DESCRIPTION:Attend to Mandarin-speaking customer questions, complaints and concerns immediately and facilitate satisfactory resolution.Effectively present, discuss and/or address customer concerns and requests in a way that conveys an image of quality and superior understanding of customer needs.Manage calls professionally, efficiently and with good...

  • mandarin bilingual

    6 days ago


    Pasig, National Capital Region, Philippines Talent Outsourcing Channel Solutions Full time ₱300,000 - ₱600,000 per year

    About the role Talent Outsourcing Channel Solutions' is seeking experienced Mandarin Bilingual Customer Service Agents to join our dynamic team in Pasig City, Metro Manila. This is a full-time position that offers competitive compensation and the opportunity to work for a leading provider of customer service solutions.What you'll be doingProviding excellent...

  • Mandarin Translator

    3 weeks ago


    Ortigas, Pasig City, Philippines J-K NETWORK SERVICES Full time

    Company profile: One of the booming Financial Technology platforms in the Philippines, providing fast and seamless services nationwide. Position: Mandarin Translator Industry: Financial Technology Firm Location: Ortigas, Pasig City Schedule: Dayshift Schedule | Monday to Friday (9am-6pm or 10am-7pm) Salary: Negotiable Set-up: Work Onsite BENEFITS: ⭐13th...

  • CSR Financial Account

    3 weeks ago


    Pasig, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

    We’re Hiring! Bilingual Call Centre Customer Service Representative (Mandarin-English) Pasig City, Metro Manila | Full-time Opportunity EARN UP TO Php 75K! Are you fluent in Mandarin and English? Do you have a passion for helping people and providing top-notch support? Join Talent Outsourcing Channel Solutions and play a key role in supporting our...

  • mandarin csr

    1 week ago


    Pasig, National Capital Region, Philippines City Skyline Suites Full time ₱300,000 - ₱900,000 per year

    Responsibilities and Duties:Make targeted outbound calls to student applicants to maximize student confirmations and enrolments.Providing excellent customer service though the different communication platforms.To maintain and provide information on all aspects of the application and enrolment process to student applicants.Responding to enquiries and...

  • Intern - Finance

    2 days ago


    Pasig, National Capital Region, Philippines Customer Frontline Solutions, Inc Full time

    RequirementsCandidate must possess at least a Bachelor's/College Degree on Accounting, Finance.Trainee specializing in Finance - General/Cost Accounting or equivalent.ResponsibilitiesAssist in encoding daily transactions (e.g., sales, expenses)Help reconcile receipts with expense reportsOrganize and file invoices, receipts, and vouchersAssist in preparing...


  • Pasig, Philippines RecruitNest Consulting Full time

    Job Expectations: Position Type: Experienced - Individual ContributorEmployment Type: Full-Time; Permanent (Direct Hire)Work Setup & Location: Onsite - Ortigas, Pasig (Possible WFH after regularization)Work Schedule: Weekdays; Morning/Mid ShiftIndustry: Outsourcing and Offshoring Consulting About the Job: We are seeking a dedicated and bilingual Student...


  • Pasig, National Capital Region, Philippines Wefund Lending Corp. Full time

    Job Summary:The Mandarin-English Translator/Interpreter plays a vital role in enabling clear, accurate, and culturally sensitive communication between Mandarin-speaking and English-speaking individuals.This position involves both written translation and live interpretation across various business functions, including meetings, documentation, and client...