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Client Relationship Manager

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Manila, Philippines JOB CONNECT RESOURCES INC Full time

- Build relationships with clients- Create plans to encourage clients to deposit in Own Bank app- Advise clients on the advantage of depositing in our account- Schedule regular meetings with customers to ensure they are satisfied- Act as point of contact for complaints and escalate issues as appropriate- Help sales team up-sell or cross-sell services and products- Study competition to find new ways to retain customers- Set sales and revenue targets and work diligently to meet them- Collaborate with internal teams (e.g. customer support, senior management) to address customers’ needsJob Requirements:- Proven experience as a Client Relations Manager or Relationship Manager- Proven track record of meeting and exceeding targets- Background in customer service; banking industry knowledge is a plus- Proficient in MS Office- A customer-oriented attitude- Excellent communication and negotiation skills- Problem-solving aptitude- Ability to work well with a team- BS/BA in Business Administration, Marketing, Banking or any related field