We are hiring healthcare representative

4 days ago

Quezon City, Philippines Metacom Full time

Join our Team now We are looking for Call Center Agents to work in Bridgetowne, Quezon City
Earn up to 19k pay with 13th and 14th month pay

Job Responsibilities:
- Handle inbound/outbound calls from patients and providers.
- Provide accurate information on benefits, claims, and coverage.
- Verify member eligibility and process service requests.
- Maintain confidentiality and comply with data privacy regulations.
- Deliver empathetic, professional customer support.
- Document all interactions and escalate complex issues as needed.
- Meet performance targets for quality, efficiency, and customer satisfaction.

Why can we offer:
- 18k basic pay + 1k flex fund allowance
- 20% Night differential
- HMO coverage for employee upon Day 1 and HMO dependent upon certification
- Life and Accident Insurance
- Annual increase based on performance
- 13 and 14th month Pay

Qualifications:
- College Graduate with or without experience
- Or completed 2 years in College with 6months customer service related experience/work experience
- Above Average English communication skills
- Good interpersonal skills
- Analytical and problem solving skills
- Good comprehension skills
- Basic knowledge with MS Office
- Willing to work on weekends and holidays

Apply now and don't miss the opportunity to have an amazing BPO experience

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