Customer Service Representative

4 days ago


Santa Mesa, Philippines Lexie Staffing and Business Consulting Full time

Key Responsibilities

Respond promptly to customer inquiries via phone, email, chat, or in person.
Provide accurate information regarding products, services, policies, and promotions.
Resolve customer complaints and issues efficiently while maintaining professionalism and empathy.
Process orders, forms, applications, and requests accurately in the company’s CRM system.
Collaborate with internal departments (Sales, Technical Support, Shipping, etc.) to ensure customer satisfaction.
Follow up with customers to ensure their needs have been met.
Maintain customer records by updating account information as needed.
Meet or exceed performance metrics such as response time, satisfaction scores, and call quality.
Stay up-to-date with product knowledge, company policies, and customer service best practices.



  • Santa Mesa, Philippines Lexie Staffing and Business Consultating Full time

    Join our Seasonal Retail team and be part of an exciting and fast-paced environment during the peak shopping season! We’re searching for enthusiastic, customer-oriented individuals who are passionate about providing an exceptional shopping experience. As a Seasonal Retail Associate, you will assist customers with their orders, product inquiries, and...


  • Pulong Santa Cruz, Calabarzon, Philippines Afni, Inc. Full time ₱150,000 - ₱250,000 per year

    Afni Philippines is looking for Customer Service Representatives (CSR) to support our company in Sta. Rosa, Laguna. In this role, you'll be using your customer interaction skills to deliver excellent customer service. QualificationsAt least 12 months BPO experience handling international account.At least high school diplomaWith strong communication skills...


  • Pulong Santa Cruz, Calabarzon, Philippines iQor Full time ₱168,000 - ₱408,000 per year

    To provide quality customer service by giving them the assurance of answering their queries and resolving their concern.We will be delighted to have experienced people under Technical support :) Non-experinced and freshers are very welcome to join the team as well.Job Type: Full-timePay: Php17, Php34,000.00 per monthBenefits:Company Christmas giftCompany...


  • Pulong Santa Cruz, Calabarzon, Philippines Percepta Full time ₱15,000 - ₱25,000 per year

    Your potential has a place here with TTEC's award-winning employment experience. As a Seasonal Customer Service Representative in support of working onsite in Santa Rosa, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in...

  • Weekends off

    3 weeks ago


    Santa Mesa, Philippines Sapient Solutions - SGS Full time

    Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative - Retail Account in our Metro Manila Sites! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now! Responsibilities: • Assist customers with product inquiries, availability, pricing,...

  • Weekends off

    2 weeks ago


    Santa Mesa, Philippines Sapient Global Services Full time

    Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative - Retail Account in our Metro Manila Sites! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now! Responsibilities: • Assist customers with product inquiries, availability, pricing,...


  • Santa Rosa City A, Philippines iQor Full time ₱216,000 - ₱300,000 per year

    Customer Service Representative (Work-In-Office)Welcome to a Great Place for Great Careers At iQor, our Customer Service Representatives are more than voices on the phone—they're the people customers trust for answers, support, and solutions. Here, every call is a chance to make a difference, whether it's solving a problem or creating a moment of care.From...


  • Santa Mesa, National Capital Region, Philippines Sapient Careers MNL Full time ₱216,000 - ₱324,000 per year

    We are mass hiring for Call Center Agents as prior in our Metro Manila sitesSapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELYResponsibilities:Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.Update and maintain accurate records of customer interactions, transactions,...


  • Santa Rosa City A, Philippines iQor Full time ₱216,000 - ₱300,000 per year

    Customer Service Representative (Work-In-Office)Welcome to a Great Place for Great CareersAt iQor, our Customer Service Representatives are more than voices on the phone—they're the people customers trust for answers, support, and solutions. Here, every call is a chance to make a difference, whether it's solving a problem or creating a moment of care.From...


  • Pulong Santa Cruz, Calabarzon, Philippines 8c487568-06fd-4ca6-8b29-1c4e5b7cd3d4 Full time ₱192,000 - ₱300,000 per year

    OPEN TO FRESH GRADUATESWhat is your role?You will support the Major and Industrial customer of Linde and ensure the needs of this critical customer base are met for billing, cylinder, and general account enquiries at first point.What will you do?Communicating with and responding promptly to customer inquiries through various channels (phone, email and...