Customer Service Representative
22 hours ago
Key Responsibilities
Respond promptly to customer inquiries via phone, email, chat, or in person.
Provide accurate information regarding products, services, policies, and promotions.
Resolve customer complaints and issues efficiently while maintaining professionalism and empathy.
Process orders, forms, applications, and requests accurately in the company’s CRM system.
Collaborate with internal departments (Sales, Technical Support, Shipping, etc.) to ensure customer satisfaction.
Follow up with customers to ensure their needs have been met.
Maintain customer records by updating account information as needed.
Meet or exceed performance metrics such as response time, satisfaction scores, and call quality.
Stay up-to-date with product knowledge, company policies, and customer service best practices.
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Airline Account
1 week ago
Santa Mesa, Philippines Sapient Global Services Full timeEasy and Fast One-day hiring process and earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative - Retail Account in our Metro Manila Sites! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now! Responsibilities: • Assist customers with product inquiries, availability, pricing,...
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Seasonal Retail Voice Acc.
5 days ago
Santa Mesa, Philippines Lexie Staffing and Business Consultating Full timeJoin our Seasonal Retail team and be part of an exciting and fast-paced environment during the peak shopping season! We’re searching for enthusiastic, customer-oriented individuals who are passionate about providing an exceptional shopping experience. As a Seasonal Retail Associate, you will assist customers with their orders, product inquiries, and...
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Customer Service Representative
2 weeks ago
Pulong Santa Cruz, Calabarzon, Philippines GLOBAL STAFF RECRUITMENT SEARCH INC. Full timeJOB DESCRIPTION:Respond promptly to customer inquiries via call, email, and other communication platforms.Actively listen to customers to understand their concerns and provide accurate, timely solutions.Handle billing, cylinder, and general account inquiries effectively at first point of contact.Clarify customer requirements and identify the root cause of...
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Customer Service Representative
8 hours ago
Pulong Santa Cruz, Calabarzon, Philippines TTEC Full timeYour potential has a place here with TTEC's award-winning employment experience. As aCustomer Service Representative working onsite in Santa Rosa,you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it...
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Customer Relations Services Representative
7 days ago
Pulong Santa Cruz, Calabarzon, Philippines SM Supermalls Full timeTheCustomer Relations Services Representativesupports the CRS Manager in the implementation of the plans and programs of the CRS department in creating a pleasant atmosphere in the mall by ensuring the safety, security, and well-being of the customers, tenants, and employees.Supervises security during promotional events.Investigates security incident;...
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Customer Service Representative
2 days ago
Pulong Santa Cruz, Calabarzon, Philippines TTEC Full timeYour potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Santa Rosa, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it...
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Telco Account Representative
1 week ago
Santa Mesa, National Capital Region, Philippines Sapient Services Hub Full timeAre you thrilled about delivering outstanding customer service? We're looking for a vibrant Call Center Agent to join our team in Metro ManilaIf you're a High School Graduate (old curriculum) and excited to work onsite, this opportunity is for youYour Key ResponsibilitiesEngage with customers on social media platforms, responding to inquiries and resolving...
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Weekends off
3 weeks ago
Santa Mesa, Philippines Sapient Solutions - SGS Full timeEasy and Fast One-day hiring process and earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative - Retail Account in our Metro Manila Sites! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now! Responsibilities: • Assist customers with product inquiries, availability, pricing,...
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Tech Support
7 days ago
Santa Mesa, National Capital Region, Philippines Sapient Global Services Full timeA Tech Support Representative in a BPO (Business Process Outsourcing) role provides technical assistance to customers, helping them resolve issues related to products, software, or services through phone, email, or chat.Responsibilities:Troubleshoot and resolve technical issues for customers, including software, hardware, and network problems.Provide...
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Express Hiring
1 week ago
Santa Mesa, National Capital Region, Philippines Sapient Global Job Careers Full timeWe are mass hiring Call Center Agents/Customer Service Representatives across our Metro Manila sites Looking for a ONE DAY HIRING PROCESS? We got you Also, we are open for applicants with NO BPO EXPERIENCE.Job Responsibilities:Assist customers with claims processing, including filing claims and providing updates on claim status.Explain billing procedures,...