Customer Service Representative

3 months ago


Pasig City, Philippines WHR Global Consulting Full time

WHR Global Consulting, a global talent solution provider is looking for a stellar candidate to fill the role of Customer Service Representative for its client based in Ortigas Center, Pasig CityThis is for direct hiring and for a dayshift full-time role.Requirements:● Graduate of any 4-year course, preferably in communications or business management● With at least 6 months - 1 year working experience as Customer Care Asst. from real estate industry● Fresh graduate can apply● Proficient knowledge of customer service, preferably in the finance or real estate industry● Outstanding communication skills, both written and verbal.● Strong people skills.● Excellent phone etiquette.● Outstanding organizational skills.Responsibilities: (day to day, expectations)● Handle and address clients’ inquiries, requests, complaints and other after-sales communication initiated by clients ● Ensure customer service, proper client interaction and use of the system. ● Monitoring average turnaround time and overall team volume, analyzing and recommending improvements to better customer service ● Checking team to client interactions regularly to ensure quality of communicationsWork Schedule: Mon-Fri (9AM - 6PM)



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