Quality Specialist

Join to apply for the Quality Assurance (QA) Specialist role at MCI Job Overview MCI is a leading Business Process Outsourcing (BPO) company specializing in tailored solutions for diverse client needs. We are committed to excellence and innovation, establishing ourselves as a trusted industry partner. As a QA Specialist, your responsibilities include...

Overview Angeles City, PH MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. As a Quality Assurance (QA) Specialist, you will be...

Company Description Sutherland is a global leader in driving business and digital transformation. Over the last 35 years, we have partnered with iconic brands worldwide to deliver revenue growth, operational efficiency, and innovative business models. Job Description Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst....

Position Overview We are seeking a proactive and detail-oriented Customer Service Trainer to design, develop, and deliver impactful training programs for our growing team. The ideal candidate brings a strong background in the customer service industry, complemented by hands-on QA expertise. This individual will play a critical role in equipping our team with...

Overview We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance –...

Company Description Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For 36 years, we have been entrusted with caring for our clients’ and customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible -...

I. Job SummaryThe Business Process Analyst – Quality Improvement plays a key role in assessing, designing, and optimizing hospital workflows and systems to enhance service efficiency, quality of care, patient safety, and compliance with regulatory and accreditation standards. This role provides data-driven insights and facilitates continuous quality...

Key ResponsibilitiesMonitor and evaluate customer interactions across phone, email, and chat to ensure accuracy, compliance, and quality standards.Document quality results, identify trends, and prepare performance reports for management review.Provide structured feedback and collaborate with Training and Operations teams to address performance gaps.Lead,...

Teleperformance Clark | Quality (Sales) Coach - Digital App Store Account Join or sign in to find your next job Join to apply for the Teleperformance Clark | Quality (Sales) Coach - Digital App Store Account role at Majorel Teleperformance Clark | Quality (Sales) Coach - Digital App Store Account 1 month ago Be among the first 25 applicants Join to apply...

Job Title: Sourcing and New Product Development Specialist Location: Remote Work Shift/Hours: US/PH timezone Job Overview We are seeking a dynamic and experienced Sourcing and Product Development Specialist to join our team. The ideal candidate will play a pivotal role in enhancing our supply chain by efficiently managing sourcing activities, negotiating...