Customer Service Representative

3 weeks ago


Pasig City, Philippines Collins International Trading Corporation Full time

• Interact with customers to solve issues and questions about products, and services.
• Maintain a positive and friendly tone with customers at all times
• Listen to customer complaints and try to identify the cause of their problem to your best ability
• Identify the appropriate response and strategy to solve customer issues as quickly as possible
• Be able to manage large amounts of phone calls, chats, emails, and other communication channels
• Ensure customer satisfaction and maintain professional customer support
• Address customer inquiries and concerns promptly and accurately,
• Willing to be assigned in Manggahan, Pasig City.
• Willing to be a reliever.



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