Associate

2 weeks ago


Quezon City, Philippines BEST CAREERS AND OPPORTUNITIES Full time

LOCATION: QUEZON AVENUE, CENTRISJOB TITLE: ASSOCIATEJob DescriptionBack-office TicketingRoles & Responsibilities• Coordinate with MIS team and submit the required data for validation• Communicate with multiple stakeholders and ensure all the stages (doc submission, asset compliance, ID verification, transfer, remote access etc.) of employee onboarding is complete• Ticket management (email, chat) of issues raised by employees as well as program managers regarding process, status, tools etc.• Prepares weekly reports and summary of the Onboarding data and progress• Demonstrates a willingness to help• Ability to learn and apply detailed proceduresDesirable Skills• Effective interpersonal skills; personable, diplomatic, flexible, patient• Knowledge on ticketing tool. • Familiarity with, or the capability to rapidly acquire trouble shooting skills• Sound knowledge of personal computers and their operating systems or the capability to acquire this knowledge rapidly• Good Typing Skills • Good communication skills required • Ownership and commitment to problem resolution• Ability to work well under pressure• Excellent written communication skills• Strong Organisational skills• Flexible for 24x7 environments with shifts (5.5 days a week)• Completed atleast 2 years in CollegeKINDLY SEND YOUR FULL NAME, NAME OF THE JOB YOU ARE APPLYING FOR AND YOUR ACTIVE EMAIL ADDRESS UNTO US. You can also send a message to ourFacebook Page: facebookcom/bestcareersandopportunities/ or facebookcom/bcaomm/and Google Mail: bcaointernational@gmail.com


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