Client Support Associate

3 days ago


Quezon City, National Capital Region, Philippines Neksjob Full time

We are Neksjob, a dynamic organization seeking a talented Client Support Associate to join our team. This role offers a competitive salary plus allowances, with a monthly performance incentive and opportunities for career development and advancement.

About the Role

As a Client Support Associate, you will be responsible for responding to incoming calls from customers, answering questions and inquiries, troubleshooting problems, and providing information regarding our products or services. Your excellent communication skills will enable you to effectively handle complaints and provide solutions to customer concerns.

Responsibilities:
  • Respond to customer calls and emails in a timely and professional manner.
  • Analyze customer issues and provide resolutions within company policies.
  • Communicate product information and services to customers.
  • Maintain accurate records of customer interactions.
Requirements:

To succeed as a Client Support Associate, you must have:

  • A high school diploma or equivalent.
  • At least 5 months of experience in a call center setting.
  • Excellent communication and problem-solving skills.
Why Choose Us?

Neksjob offers a comprehensive benefits package, including:

  • Paid training and onboarding process.
  • A competitive salary plus allowances.
  • Monthly performance incentives.
  • Career development and advancement opportunities.


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