Security Operations Analyst
1 month ago
The Security Operations Analyst will provide technical, administrative, and procedural support for the Firm's information security program to protect the confidentiality, integrity, and availability of information systems in accordance with the Firm's business objectives, regulatory requirements, and strategic goals.
Responsibilities:
- Provide Tier 2 technical and support services to the global organization on behalf of the Information Security Team
- Receive, process, and resolve tickets per defined SLAs
- Assist in the architecture, deployment, and ongoing support of key security systems necessary for the protection of Firm assets
- Understand Firm policies and standards and be capable of conveying those requirements to end users in a non-confrontational manner
- Critically assess current practices and provide feedback to management on improvement opportunities
- Report compliance failures to management for immediate remediation
- Maintain assigned systems to ensure confidentiality, availability, integrity, and reliability, including the oversight of current and projected capacity, performance, and licensing
- Provide status reports and relevant metrics to the Security Operations Manager
- Contribute to the Firm's security-related information repositories and other marketing/awareness endeavors
- Participate in special projects as needed
- Liaise with the GSEC Engineering team as an advanced support participant for designated GSEC systems
- Actively participate in cross-training, and knowledge transfer opportunities with GSEC Engineering to obtain junior-level mastery of designated systems
Skills and Experience:
- Possess a Computer Science Bachelor's Degree or substantial equivalent experience
- Strong professional experience in information security with a focus on security operations and technical support
- GSEC, GCIH, GCIA, GMON, Comptia CySa+
- CISSP or SSCP desired
- Some experience with common security platforms such as antivirus, full disk encryption, two-factor authentication, PKI, and data leakage protection
- Deep understanding of TCP/IP, DNS, common network services, and other foundational topics
- Intermediate knowledge of server, workstation, and Active Directory technologies that impact security controls
- Ability to gather and analyze facts, draw conclusions, define problems, and suggest solutions
- Maintain critical thinking and composure under pressure
- Strong written and oral communication skills; The ability to convey complex concepts to non-technical constituents; Proficiency in oral and written English
- Capable of providing assistance with the preparation of internal training materials and documentation
- Ability to be productive and maintain focus without direct supervision
- Passionate in the practice and pursuit of customer service excellence
- Willing to accommodate shift-based work for a global organization
- Provide exemplary customer service by striving for first call resolution and demonstrating, empathy, respect, professionalism, and expertise
- Strong analytical and troubleshooting skills including a thorough understanding of how to interpret users' questions and issues, and the ability to resolve these issues in the context of organizational policies, standards, and other requirements
- Demonstrated productive participation in the implementation of industry best practices around IT service delivery and quality, problem management (Ishikawa, 5 Whys, Kepner Tregoe), risk management, continuous improvement
- Experienced in dealing with Tier 2 customer issues and willing to assume responsibilities consistent with a subject matter expert within the Security Operations group. Such responsibilities will include but are not limited to, root cause determination, developing remediation plans in concert with vendors and other internal constituents, implementing those remediation plans to prevent a recurrence, and updating playbooks and KB's
- Some experience with security operations response procedures and practices, including the use of security orchestration tools and ticketing systems, and handling threats (malware behavior and persistence), attacks, and vulnerabilities
-
Cyber Security Operations Analyst
4 weeks ago
Taguig, Philippines DITO Telecommunity Corporation Full timeOverview An analyst who monitors networks, computers, and applications looking for events and traffic indicators that signal intrusion or indicators of compromise. Triages security alerts and responds according to published protocols. He is responsible for evaluating security logs for new technologies, defining how the logs must be parsed to make them usable...
-
Cyber Security Operations Analyst
3 weeks ago
Taguig, Philippines DITO Telecommunity Corporation Full timeOverview An analyst who monitors networks, computers, and applications looking for events and traffic indicators that signal intrusion or indicators of compromise. Triages security alerts and responds according to published protocols. He is responsible for evaluating security logs for new technologies, defining how the logs must be parsed to make them usable...
-
Security Operations Analyst
3 weeks ago
Taguig, Philippines Baker McKenzie Full timeThe Security Operations Analyst will provide technical, administrative, and procedural support for the Firm's information security program to protect the confidentiality, integrity, and availability of information systems in accordance with the Firm's business objectives, regulatory requirements, and strategic goals. Responsibilities:Provide Tier 2 technical...
-
IT Security Operations Analyst
2 weeks ago
Taguig, Philippines Nityo Infotech Full timeQUALIFICATIONS:Graduate of B.S. in Computer Engineering, Computer Science or any IT related disciplineMust be familiar on various security concepts and toolsMust be familiar with ITIL processesFamiliarity with various IT Operations processes3-5 years’ work experience in IT
-
IT Security Operations Analyst
2 weeks ago
Taguig, Philippines Nityo Infotech Full timeQUALIFICATIONS: Graduate of B.S. in Computer Engineering, Computer Science or any IT related discipline Must be familiar on various security concepts and tools Must be familiar with ITIL processes Familiarity with various IT Operations processes 3-5 years’ work experience in IT
-
IT Security Operations Analyst
2 weeks ago
Taguig, Philippines Nityo Infotech Full timeQUALIFICATIONS: Graduate of B.S. in Computer Engineering, Computer Science or any IT related discipline Must be familiar on various security concepts and tools Must be familiar with ITIL processes Familiarity with various IT Operations processes 3-5 years’ work experience in IT
-
IT Security Operations Analyst
1 month ago
Taguig, Philippines Nityo Infotech Full timeBRIEF JOB DESCRIPTION / NATURE OF WORK: • Implement computer security standards, policies and guidelines for all systems, the enterprise network and database to ensure the confidentiality, availability and integrity of the bank’s information is preserved at all times. • Executes IT Security Operations processes and activities accordingly. • Identify...
-
IT Security Operations Analyst
4 weeks ago
Taguig, Philippines Nityo Infotech Full timeBRIEF JOB DESCRIPTION / NATURE OF WORK: • Implement computer security standards, policies and guidelines for all systems, the enterprise network and database to ensure the confidentiality, availability and integrity of the bank’s information is preserved at all times. • Executes IT Security Operations processes and activities accordingly. • Identify...
-
Global Security
3 weeks ago
Taguig, Philippines JPMorgan Chase Bank, N.A. Full timeJob Description :This role provides an excellent opportunity to apply your critical thinking and problem-solving skills in a dynamic and challenging environment. As a Global Security - Technical Security Analyst within the Global Security team, you will play a crucial role in managing technical security solutions and other issues. This position provides an...
-
Global Security
4 weeks ago
Taguig, Philippines JPMorgan Chase Bank, N.A. Full timeJob Description :This role provides an excellent opportunity to apply your critical thinking and problem-solving skills in a dynamic and challenging environment. As a Global Security - Technical Security Analyst within the Global Security team, you will play a crucial role in managing technical security solutions and other issues. This position provides an...
-
Global Security
4 days ago
Taguig, Philippines JPMorgan Chase Bank, N.A. Full timeJob Description :This role provides an excellent opportunity to apply your critical thinking and problem-solving skills in a dynamic and challenging environment. As a Global Security - Technical Security Analyst within the Global Security team, you will play a crucial role in managing technical security solutions and other issues. This position provides an...
-
Global Security
3 days ago
Taguig, Philippines JPMorgan Chase Bank, N.A. Full timeJob Description :This role provides an excellent opportunity to apply your critical thinking and problem-solving skills in a dynamic and challenging environment. As a Global Security - Technical Security Analyst within the Global Security team, you will play a crucial role in managing technical security solutions and other issues. This position provides an...
-
Cyber Security Operations Specialist
2 weeks ago
Taguig, Philippines DITO Telecommunity Corporation Full timeOverviewA specialist who monitors networks, computers, and applications looking for events and traffic indicators that signal intrusion or indicators of compromise. Triages security alerts and responds according to published protocols. He is responsible for evaluating security logs for new technologies, defining how the logs must be parsed to make them...
-
Cyber Security Operations Specialist
2 weeks ago
Philippines, Taguig DITO Telecommunity Corporation Full timeOverviewA specialist who monitors networks, computers, and applications looking for events and traffic indicators that signal intrusion or indicators of compromise. Triages security alerts and responds according to published protocols. He is responsible for evaluating security logs for new technologies, defining how the logs must be parsed to make them...
-
Data Security Analyst
4 weeks ago
Taguig, Philippines Alorica Full timeJOB DESCRIPTIONAs an IT Security L1 Analyst for Identity and Access Management, you will be responsible for the daily IAM operational activities, including managing tickets, timely Onboarding, Offboarding and Cross boarding of domains and email accounts. You will ensure that IAM service levels are closely monitored and maintained and will conduct scheduled...
-
Sales Operations Analyst
4 weeks ago
Taguig, Philippines Novateur Coffee Concepts, Inc. Full timeThe Sales Analyst is responsible for overseeing the implementation of all commercial strategies and tactics. He leads sales performance reports, analysis, planning, and forecasting with the objective of achieving business objectives across all sales channels -including targets on revenues and operational costs. The Sales Analyst also identifies...
-
Data Security Analyst
3 weeks ago
Taguig, Philippines Alorica Full timeJOB DESCRIPTIONAs an IT Security L1 Analyst for Identity and Access Management, you will be responsible for the daily IAM operational activities, including managing tickets, timely Onboarding, Offboarding and Cross boarding of domains and email accounts. You will ensure that IAM service levels are closely monitored and maintained and will conduct scheduled...
-
Sales Operations Analyst
3 weeks ago
Taguig, Philippines Novateur Coffee Concepts, Inc. Full timeThe Sales Analyst is responsible for overseeing the implementation of all commercial strategies and tactics. He leads sales performance reports, analysis, planning, and forecasting with the objective of achieving business objectives across all sales channels -including targets on revenues and operational costs. The Sales Analyst also identifies...
-
Senior Information Security Analyst
1 week ago
Taguig, Philippines Philtech Inc. Full timeWhat you will be doing: In this role, you will use your knowledge of industry best practices, good judgment, and problem-solving skills to execute security operations and incident response. You will be on the front lines of cyber defense for one of the largest retail organizations in the US. You should be adept at making good decisions under pressure and be...
-
Senior Information Security Analyst
4 weeks ago
Taguig, Philippines Safeway Philtech Inc Full timeWhat you will be doing: In this role, you will use your knowledge of industry best practices, good judgment, and problem-solving skills to execute security operations and incident response. You will be on the front lines of cyber defense for one of the largest retail organizations in the US. You should be adept at making good decisions under pressure and be...