Canada Pension Benefit Administrator

4 weeks ago


Manila, Philippines Willis Towers Watson Full time

The Role

  • Gain a thorough understanding of the plan design
  • Perform routine, complex and recurring plan administration tasks for clients defined pension benefit plans and information
  • Work cooperatively with other team members to complete tasks and to ensure unified delivery of services
  • Learn and use Excellence tools and concepts to ensure efficient and quality output
  • Adhere to plan documents and government regulations in administering plans
  • Perform established quality control standards and meet established performance targets
  • Complete assigned cases using established procedures and in a timely manner
  • Meet productivity/utilization goals as well as meet established efficiency standards
  • Actively participate in team meetings and training activities
  • Follow and update documentation materials as directed

The Requirements

  • A graduate of Mathematics, Statistics, Finance, Accounting or other related courses
  • Ability to gain a strong understanding of the administrative process as it relates to pension benefit plans and pension participants information
  • Knowledge on benefits administration, plan administration or insurance processing is a plus
  • Passion for solving problems and sharing solutions to exceed the standards of the client
  • Ability to be a self-starter and work independently, but also cooperatively in a close team environment
  • Working knowledge of Microsoft Office tools such as Outlook, Powerpoint and Word is a plus
  • Intermediate working knowledge in MS Excel
  • Professional and responsible approach to work, clients and colleagues
  • Ability to organize and prioritize with strong attention to details
  • Excellent oral and written communication skills
  • Ability to complete multiple projects within established deadlines
  • Work experience with US counterparts preferred
  • College degree holder
  • Work Mondays thru Fridays

WTW is an Equal Opportunity Employer



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