Customer Care Voice Associate
Found in: Talent PH S2 - 2 weeks ago
- Answer incoming phone calls from healthcare providers regarding benefits and eligibility, billing and payments, authorizations for treatment, explanation of benefits, etc.
- Create written correspondence if issues were not resolved during the call
- Conduct provider outreach phone calls to collect missing information from medical providers.
- Route inquiries needing further investigation to the appropriate department and conduct routine case checks as needed.
- Complete all relevant documentation necessary to track provider issues and facilitate the reporting of overall trends.
- Ability to work regularly scheduled shifts from Monday to Friday, 8PM to 5AM Eastern Standard Time.
- Undergraduate degree or equivalent that required 3+ years of formal studies using English language as a medium of communication.
- - 1+ year(s) of healthcare industry experience in a Provider (hospital/doctor's office)
- The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirement.
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Customer Service Associate
Found in: Talent PH A C2 - 2 weeks ago
Quezon City, Philippines Neksjob Philippines Full timeCustomer Service Associate - Voice Requirements: - At least College Grad/Undergrad/Associate degree - Must have at least 6 months of BPO experience - Excellent English communication skills - Amenable to work onsite Why pick us?- Competitive Salary- Exciting Performance Bonuses & Account Specific Allowances- Career Advancement Opportunities- Promote Within...
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Customer Service Associate
2 weeks ago
Quezon City, Philippines Neksjob Philippines Full timeCustomer Service Associate - Voice Requirements: - At least College Grad/Undergrad/Associate degree - Must have at least 6 months of BPO experience - Excellent English communication skills - Amenable to work onsite Why pick us? - Competitive Salary - Exciting Performance Bonuses & Account Specific Allowances - Career Advancement Opportunities -...
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Customer Service Associate
Found in: Whatjobs PH C2 - 2 weeks ago
Quezon City, Philippines Neksjob Philippines Full timeCustomer Service Associate - Voice Requirements: - At least College Grad/Undergrad/Associate degree - Must have at least 6 months of BPO experience - Excellent English communication skills - Amenable to work onsite Why pick us? - Competitive Salary - Exciting Performance Bonuses & Account Specific Allowances - Career Advancement Opportunities -...
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Customer Care Associates
Found in: Talent PH A C2 - 2 weeks ago
Davao City, Philippines Talent Outsourcing Channel Solutions Full timeCustomer Care Associate needed - Davao siteLocation: DavaoWork set-up: Work onsiteQualifications:At least senior high school graduate.With or Without CCE experience.Excellent ENGLISH communication skills.Perks:High competitive salaryCompetitive Signing Bonus10% Night differentialHMO (Intellicare) upon regularizationMonthly allowances upon regularization
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Customer Care Associates
2 weeks ago
Davao City, Philippines Talent Outsourcing Channel Solutions Full timeCustomer Care Associate needed - Davao site Location: Davao Work set-up: Work onsite Qualifications: At least senior high school graduate. With or Without CCE experience. Excellent ENGLISH communication skills. Perks: High competitive salary Competitive Signing Bonus 10% Night differential HMO (Intellicare) upon regularization Monthly allowances upon...
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Customer Care Associates
Found in: Whatjobs PH C2 - 2 weeks ago
Davao City, Philippines Talent Outsourcing Channel Solutions Full timeCustomer Care Associate needed - Davao site Location: Davao Work set-up: Work onsite Qualifications: At least senior high school graduate. With or Without CCE experience. Excellent ENGLISH communication skills. Perks: High competitive salary Competitive Signing Bonus 10% Night differential HMO (Intellicare) upon regularization Monthly allowances upon...
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Customer Care Specialist
2 weeks ago
Taguig City, Philippines RecruiterPH Full timeResponsibilities: • Processing e-commerce orders. • Addressing both business to business and direct to consumer inquiries and requests. • Provide clear, timely, accurate and professional customer support. • Communicate complex customer/vendor issues. • Be helpful and supportive to all other Customer Care Team members. Required Skills: • Must...
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Associate Director
Found in: Talent PH S2 - 2 weeks ago
Quezon City, Philippines Afni, Inc. Full timeDescriptionPosition Purpose:Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff. Essential Functions and Responsibilities:Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying...
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Customer Service Associate
Found in: Talent PH A C2 - 3 weeks ago
Quezon City, Philippines Neksjob Philippines Full timeWe are looking for a Customer Service Associate to join our team and provide exceptional customer service to our clients. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction.Salary Range: PHP22,000 - PHP28,000 Plus 2,800 AllowanceQualifications: - At least HS /SHS Graduates - At least...
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Customer Service Associate
2 weeks ago
Quezon City, Philippines Neksjob Philippines Full timeWe are looking for a Customer Service Associate to join our team and provide exceptional customer service to our clients. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction. Salary Range: PHP22,000 - PHP28,000 Plus 2,800 Allowance Qualifications: - At least HS /SHS Graduates - At...
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Customer Care Specialist
Found in: Whatjobs PH C2 - 2 weeks ago
Taguig City, Philippines RecruiterPH Full timeResponsibilities: • Processing e-commerce orders. • Addressing both business to business and direct to consumer inquiries and requests. • Provide clear, timely, accurate and professional customer support. • Communicate complex customer/vendor issues. • Be helpful and supportive to all other Customer Care Team members. Required Skills: • Must...
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Customer Service Associate
2 weeks ago
Quezon City, Philippines Neksjob Philippines Full timeWe are looking for a Customer Service Associate to join our team. In this role, you will be responsible for providing customer service support according to the scope of work and service level requirements also includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion. What we...
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Customer Service Associate
Found in: Whatjobs PH C2 - 2 weeks ago
Quezon City, Philippines Neksjob Philippines Full timeWe are looking for a Customer Service Associate to join our team and provide exceptional customer service to our clients. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction. Salary Range: PHP22,000 - PHP28,000 Plus 2,800 Allowance Qualifications: - At least HS /SHS Graduates - At...
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Technical Customer Care Representative
Found in: Talent PH A C2 - 2 weeks ago
Quezon City, Philippines MEC Networks Corporation Full timeTechnical Customer Care is responsible in handling cases thru email and phone; Managing incoming calls; Identifying and assessing customers’ needs to achieve satisfaction.Job Description:• In charge of handling all incidents with ongoing Maintenance Agreement and oversees aging & priority cases.• Responsible to assist in providing recommendation and...
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Customer Service Associate
Found in: Whatjobs PH C2 - 2 weeks ago
Quezon City, Philippines Neksjob Philippines Full timeWe are looking for a Customer Service Associate to join our team. In this role, you will be responsible for providing customer service support according to the scope of work and service level requirements also includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion. What we...
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Customer Service Associate
Found in: Talent PH S2 - 2 weeks ago
Quezon City, Philippines Neksjob Philippines Full timeWe are looking for a Customer Service Associate to join our team and provide exceptional customer service to our clients. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction.Salary Range: PHP22,000 - PHP28,000 Plus 2,800 AllowanceQualifications At least HS /SHS Graduates At least 6...
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Technical Customer Care Representative
2 weeks ago
Quezon City, Philippines MEC Networks Corporation Full timeTechnical Customer Care is responsible in handling cases thru email and phone; Managing incoming calls; Identifying and assessing customers’ needs to achieve satisfaction. Job Description: • In charge of handling all incidents with ongoing Maintenance Agreement and oversees aging & priority cases. • Responsible to assist in providing recommendation...
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Customer Service Associate
Found in: Whatjobs PH C2 - 2 weeks ago
Quezon City, Philippines Neksjob Full timeCustomer Service Associate Location: Quezon City CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion. Job Qualifications: ● Work...
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Technical Customer Care Representative
Found in: Whatjobs PH C2 - 2 weeks ago
Quezon City, Philippines MEC Networks Corporation Full timeTechnical Customer Care is responsible in handling cases thru email and phone; Managing incoming calls; Identifying and assessing customers’ needs to achieve satisfaction. Job Description: • In charge of handling all incidents with ongoing Maintenance Agreement and oversees aging & priority cases. • Responsible to assist in providing recommendation...
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Customer Care Specialist
2 weeks ago
Quezon City, Philippines E-infomedia Full timeAs a Specialist, Customer Care, you’ll join the WU Digital Payments team and will be responsible for analyzing the performance of various products to improve the functionality of bank transfers and card-not-present methods of payments. Role Responsibilities You’ll naturally be inclined to always think about how to implement new ideas, products,...