Customer Retention and Service Manager

Business Impact: The Customer Service and Retention Manager's role is pivotal in maintaining and enhancing customer loyalty, impacting key performance indicators including retention rates and revenue generation. By implementing effective retention strategies and leading a team focused on exceptional service delivery, this position significantly contributes...

Nezda is hiring Consumer Retention Specialist. Salary: P19,000Qualifications: College graduate Any 4-year course preferably a Business Degree. Minimum of 1-2 years experience in a Customer Service function - life insurance particularly retention. Exposure in the Banking/Insurance Industry is a plus. Has experience using multiple/non-traditional channels in...

Responsibilities: Engage with customers to understand their needs and concerns regarding the product features. Address customer inquiries and provide solutions to ensure customer satisfaction and retention. Proactively identify and assist customers who are at risk of canceling their orders. Utilize effective communication skills to express and organize...

Responsibilities: Engage with customers to understand their needs and concerns regarding the product features. Address customer inquiries and provide solutions to ensure customer satisfaction and retention. Proactively identify and assist customers who are at risk of canceling their orders. Utilize effective communication skills to express and organize...

Purpose of JobThis role is responsible to build trusting relationships with customers and maintain a strongengagement with them. The role will also identify opportunities to grow the customer base andbuild positive relationships with new customers.Duties and Responsibilities Define CRM schedules and action plans as well as coordinating execution,...

Purpose of Job This role is responsible to build trusting relationships with customers and maintain a strong engagement with them. The role will also identify opportunities to grow the customer base and build positive relationships with new customers. Duties and Responsibilities  Define CRM schedules and action plans as well as coordinating execution,...

Purpose of Job This role is responsible to build trusting relationships with customers and maintain a strong engagement with them. The role will also identify opportunities to grow the customer base and build positive relationships with new customers. Duties and Responsibilities  Define CRM schedules and action plans as well as coordinating execution,...

Job Description: Sales ManagerPosition Overview:A Sales Manager is responsible for leading a sales team, developing sales strategies, and achieving revenue targets for a company's products or services. This role involves overseeing the sales process, cultivating client relationships, and driving business growth through effective sales initiatives and...

Job Description: Sales Manager Position Overview: A Sales Manager is responsible for leading a sales team, developing sales strategies, and achieving revenue targets for a company's products or services. This role involves overseeing the sales process, cultivating client relationships, and driving business growth through effective sales initiatives and...

Job Description: Sales Manager Position Overview: A Sales Manager is responsible for leading a sales team, developing sales strategies, and achieving revenue targets for a company's products or services. This role involves overseeing the sales process, cultivating client relationships, and driving business growth through effective sales initiatives and...

JOB SUMMARY Provides helpful information, answering questions and responding to complaints. They are the front line of support for clients and customers and they help ensure that customers are satisfied with products, services and features. JOB RESPONSIBILITIES AND DUTIES: ● Handles customer inquiries through Live Chat, Email, Outbound Call and Telegram...

"Customer Service Agent / With 30k Signing Bonus CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion. Qualifications: Work...

We are looking for Customer Service Representatives!Minimum Qualifications:✓ At least High School Graduate (Old Curriculum)✓ We accept Non-BPO / No BPO experience with excellent communication skills.✓ Fresh Graduates are accepted here.✓ With BPO experience is an advantage.Job Responsibilities:Maintaining a positive, empathetic, and professional...

JOB SUMMARY Provides helpful information, answering questions and responding to complaints. They are the front line of support for clients and customers and they help ensure that customers are satisfied with products, services and features. JOB RESPONSIBILITIES AND DUTIES: ● Handles customer inquiries through Live Chat, Email, Outbound Call and Telegram...

Job Description :Seize the opportunity to join a thriving team at JPMorgan's Merchant Services - Pricing Center of Excellence, a global leader in payment processing with over $1 trillion in annual transaction volume. This role offers the chance to ensure pricing and billing accuracy across client portfolios in a fast-paced, dynamic environment.Job Summary:As...

Job Description :Seize the opportunity to join a thriving team at JPMorgan's Merchant Services - Pricing Center of Excellence, a global leader in payment processing with over $1 trillion in annual transaction volume. This role offers the chance to ensure pricing and billing accuracy across client portfolios in a fast-paced, dynamic environment.Job Summary:As...

Your day-to-day in a nutshell:Answering incoming calls from customersResolving customer inquiries/requestsEnsuring customer requests are handled in an appropriate and timely mannerUtilizing various client-based tools and applications for customer management and servicingProviding cutting-edge service in a friendly, confident and knowledgeable mannerWhat are...

Job description For Customer OperatorResponsibilities:1. Assist customers in resolving issues encountered on the website.2. Address and troubleshoot customer inquiries related to deposits and withdrawals.3. Introduce and explain promotional activities on the website.4. Maintain a positive attitude and calmly respond to customers' complaints.Qualities:1....

We are looking for Customer Service Representatives! Minimum Qualifications: ✓ At least High School Graduate (Old Curriculum) ✓ We accept Non-BPO / No BPO experience with excellent communication skills. ✓ Fresh Graduates are accepted here. ✓ With BPO experience is an advantage. Job Responsibilities: Maintaining a...

Job description For Customer Operator Responsibilities: 1. Assist customers in resolving issues encountered on the website. 2. Address and troubleshoot customer inquiries related to deposits and withdrawals. 3. Introduce and explain promotional activities on the website. 4. Maintain a positive attitude and calmly respond to customers'...