Trainer for Telco Program

2 months ago

Quezon City, Philippines AFNI Philippines Inc. Full time
Trainer for Telco Program (Sta. Rosa Site)

Position Purpose: Deliver training to existing and newly hired employees to prepare for essential duties and tasks. Model company and client expectations by creating a welcoming environment that enables students to reach their maximum potential.

Essential Functions and Responsibilities:

  • Deliver training and instruction to engage and stimulate existing and newly hired employees in a manner that promotes the transfer of knowledge and application of skills.
  • Instructors promote retention through the effective use of questioning, presentation, and facilitation skills and providing feedback and coaching that enhances performance.
  • During instruction, provide and manage an environment that fosters trust, learning, and performance.
  • Plan and prepare for instruction making sure that appropriate instructional methods and materials are used for a specific mode of learning.
  • Assess student learning and performance using evaluation models and tools appropriate for the environment.)
  • Mentor and coach apprentice instructors train newly assigned instructors coordinate training activities including operation, quality, and HR presentations.
Requirements

Skills/Qualifications:

  • at least 2 years completed in college with a minimum 1-year work experience of the same nature and/or title in a BPO setting
  • Amenable to work on-site in Sta. Rosa, Laguna.
  • Amenable to work on a night schedule
  • Skill in Verbal and written communication to analyze, interpret, and address training needs
  • Knowledge of PC applications such as MS Office, Tableau, etc.
  • Ability to work in a dynamic and time-critical environment
  • Ability to be flexible and quickly adapt to changing business needs and processes

The above statements are intended to indicate the general nature and level of work being performed by employees within this classification. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Employees in this job may perform other duties as assigned.

  • Trainer for Telco Program

    2 months ago

    Quezon City, Philippines AFNI Philippines Inc. Full time

    Trainer for Telco Program (Quezon City Site)Position Purpose: Deliver training to existing and newly hired employees to prepare for essential duties and tasks. Model company and client expectations by creating a welcoming environment that enables students to reach their maximum potential.Essential Functions and Responsibilities:Deliver training and...

  • Trainer for Telco Program

    2 months ago

    Philippines, Quezon City AFNI Philippines Inc. Full time

    Trainer for Telco Program (Quezon City Site)Position Purpose: Deliver training to existing and newly hired employees to prepare for essential duties and tasks. Model company and client expectations by creating a welcoming environment that enables students to reach their maximum potential.Essential Functions and Responsibilities:Deliver training and...

  • Trainer for Telco Program

    2 months ago

    Quezon City, Philippines AFNI Philippines Inc. Full time

    Trainer for Telco Program (Sta. Rosa Site)Position Purpose: Deliver training to existing and newly hired employees to prepare for essential duties and tasks. Model company and client expectations by creating a welcoming environment that enables students to reach their maximum potential.Essential Functions and Responsibilities:Deliver training and instruction...

  • Trainer II

    1 month ago

    Davao City, Davao, Philippines Concentrix Full time

    Job Title:Trainer IIJob DescriptionThe Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining...

  • Trainer II

    6 days ago

    Davao City, Davao, Philippines Concentrix Full time

    Job Title:Trainer IIJob DescriptionThe Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining...

  • Trainer

    2 months ago

    Cebu City, Philippines Purple Cow Full time

    We are seeking a dynamic and experienced Trainer to join our team. In this role, you will be responsible for training the Medical virtual assistants and ensuring that they deliver high-quality administrative support to our clients. Additionally, you will oversee quality assurance processes to maintain service excellence and drive continuous improvement. If...

  • Trainer

    6 days ago

    Cebu City, Philippines Purple Cow Full time

    We are seeking a dynamic and experienced Trainer to join our team. In this role, you will be responsible for training the Medical virtual assistants and ensuring that they deliver high-quality administrative support to our clients. Additionally, you will oversee quality assurance processes to maintain service excellence and drive continuous improvement. If...

  • Senior Trainer

    4 weeks ago

    Quezon City, Philippines REPS & Co. Full time

    Founded in 2017, REPS & Co. has rapidly become a leader in data analytics in the entertainment industry. Recognized on the Forbes list of America's Best Startup Employers, we focus on delivering advanced analytics that support data driven decisions. Our solutions provide comprehensive insights and forecasts, enabling us to have a better understanding and...

  • Trainer II

    2 weeks ago

    Pasig City, Philippines Concentrix Full time

    Job Title:Trainer IIJob DescriptionThe Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining...

  • Trainer II

    6 days ago

    Pasig City, Philippines Concentrix Full time

    Job Title:Trainer IIJob DescriptionThe Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining...

  • Trainer

    2 months ago

    Cebu City, Philippines Purple Cow Full time

    We are seeking a dynamic and experienced Trainer to join our team. In this role, you will be responsible for training the Medical virtual assistants and ensuring that they deliver high-quality administrative support to our clients. Additionally, you will oversee quality assurance processes to maintain service excellence and drive continuous improvement. If...

  • Trainer

    5 days ago

    Cebu City, Philippines Purple Cow Full time

    We are seeking a dynamic and experienced Trainer to join our team. In this role, you will be responsible for training the Medical virtual assistants and ensuring that they deliver high-quality administrative support to our clients. Additionally, you will oversee quality assurance processes to maintain service excellence and drive continuous improvement. If...

  • Sales Trainer

    6 days ago

    Davao City, Davao, Philippines Concentrix Full time

    Job Title:Sales TrainerJob DescriptionImagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.We are looking for a Sales Trainer to join our team. The future team member who will love this job will facilitate and deliver targeted, focused training to teach...

  • Sales Trainer

    2 weeks ago

    Davao City, Davao, Philippines Concentrix Full time

    Job Title:Sales TrainerJob DescriptionImagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.We are looking for a Sales Trainer to join our team. The future team member who will love this job will facilitate and deliver targeted, focused training to teach...

  • Digital Marketing Trainer

    2 months ago

    Quezon City, Philippines Affinity Express Philippines Inc Full time

    Ready for your next big career move? AffinityX, a member of the Ayala Group of Companies, is looking for candidates with the following skills and experience for this role. If you think you are a suitable match, we’re looking forward to meeting you! Your Role: You will be responsible for enabling employees to accomplish job results by planning, conducting,...

  • Operations Trainer

    2 months ago

    Pasig City, Philippines ABS Global Innovations Inc. Full time

    Job Description: As a Collections Trainer, you will play a crucial role in ensuring the success of our collections team by providing comprehensive training and development programs. You will work closely with new hires and existing staff to equip them with the necessary knowledge and skills to effectively manage collections processes and achieve performance...

  • Account Manager

    2 weeks ago

    Tarlac City, Philippines TASQ Staffing Solutions Full time

    Qualifications:> At Least 3 Managerial experience handling telco programs> Good tenure> Excellent English comms skills> Amenable to working onsite in Tarlac> Amenable to work on shifting schedules

  • CSR - US Telco Account

    3 weeks ago

    Quezon City, Philippines Aspire Global Solutions Full time

    Are you excited about providing top-notch service to customers? We're hiring a Customer Service Representative to join our team in Pasig-Ortigas. The role is for our US Telco account. Your Key Responsibilities Deliver exceptional service to our customers. Ensure that you meet their needs with a friendly and helpful approach. Communicate to resolve inquiries...

  • Trainer for Telco Program

    1 month ago

    Quezon City, Philippines Afni, Inc. Full time

    DescriptionPosition Purpose: Deliver training to existing and newly hired employees to prepare for essential duties and tasks. Model company and client expectations by creating a welcoming environment that enables students to reach their maximum potential.Essential Functions and Responsibilities:Deliver training and instruction to engage and stimulate...

  • CSR - US Telco Account

    3 weeks ago

    Quezon City, Philippines Aspire Global Solutions Full time

    Are you excited about providing top-notch service to customers We're hiring a Customer Service Representative to join our team in Pasig-Ortigas. The role is for our US Telco account.Your Key ResponsibilitiesDeliver exceptional service to our customers. Ensure that you meet their needs with a friendly and helpful approach.Communicate to resolve inquiries and...