Front Office/Concierge

Found in: Talent PH S2 - 2 weeks ago


Quezon City, Philippines Polytechnic University of the Philippines Full time

Description:

Duties and Responsibilities:

Qualifications:

  • To be responsible for welcoming guests and handling any complaints
  • Monitors reservations and the allocation of bedrooms with the Executive Housekeeper
  • Monitors the customer accounts
  • Applies and ensures the application of the sales strategy to maximize occupancy and average room price
  • Coordinates with the reception team, organizing its work and schedules
  • To monitor the quality of welcome extended to guests
  • To ensure that all hotel standards and procedures are applied

Requirements:

Skills:
Good Communication (listening, verbal, written), Critical Thinking, Adaptability/Flexibility, Fast Learner


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