Logistics Operations Analyst

4 weeks ago


Manila, Philippines Shopee Full time
Job Description:
  • Assess and Initiate improvement needed for the escalations received within cross functions
  • Making sure all escalations will be resolved within agreed lead time or SLA
  • Proper coordination with internal (cross functional teams) and external stakeholders (3PL and vendor partner of Shopee) for resolving an escalation concern
  • Performs other similar and related duties as required or directed by the Team

Requirements:
  • At least 2 years of relevant experience
  • Strong analytical skills with understanding in operational systems applicable in logistics, warehouse, and transportation
  • Capable of handling multiple tasks and work under pressure independently
  • Good communication skill in verbal and written
  • Good soft skills and 'pakikisama' to ensure good relationship with 3PL
  • Capable of working beyond working hours and skeletal schedule
  • Quick to respond actions needed for sudden operational concerns
  • Has a positive attitude and a genuine interest in helping people


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