Assistant Call Center Manager
2 months ago
Assistant Call Center Manager - Logistics Salary: PHP50,000 /month Location: Makati City / NightshiftWe are looking for an Assistant Call Center Supervisor to oversee and coordinate the daily operations of our call center team in the logistics industry. Responsible for ensuring excellent customer service delivery, managing call center agents, and providing support and guidance to the team. You will also handle escalated customer issues, monitor performance metrics, and contribute to the development of call center processes and procedures.Qualifications: - BPO / Call Center Experience as Supervisor or Assistant Call Center Manager (at least 2 years ) - Experience in handling Trucking, Freight Services and / or Logistics Accounts - Excellent communication skills - Amenable to work onsite Why pick us?- Paid Training- Competitive Salary- Exciting Performance Bonuses & Account-Specific Allowances- Career Advancement Opportunities- Promote Within the Company- Comprehensive Healthcare Benefits
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