QA Specialist
2 weeks ago
- Monitor assigned Staff/Operators and provide feedback to the Reps on the areas that need improvement.
- Evaluate progress of Staff/Operators performance, quality, etc.
- Conduct monitoring sessions and communicates changes, updates etc. based on client feedback.
- Monitor requirements and adhere on a daily/weekly/monthly basis.
- Review quality assurance concerns with Team Leaders in a timely and effective manner.
- Respond to QA-related inquiries from Operations and corresponding Departments.
- Ensure that quality policies and procedures are communicated and followed.
- Participate in calibration sessions to ensure that all teams are aligned with the set QA guidelines.
- Complete all required reporting in a timely and effective manner.
- Finalize reports on audit updates and errors.
- Assist in setting QA guidelines to be implemented to existing employees and new hires.
- Maintain Quality Files for agents including Quality Monitoring Forms, Quality Assurance Agreements, and other required documentation
- Perform other duties as assigned.
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QA Specialist
2 weeks ago
Philippines, San Pablo FirstBPO Full timeMonitor assigned Staff/Operators and provide feedback to the Reps on the areas that need improvement. Evaluate progress of Staff/Operators performance, quality, etc. Conduct monitoring sessions and communicates changes, updates etc. based on client feedback. Monitor requirements and adhere on a daily/weekly/monthly basis. Review quality assurance concerns...
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Compliance QA Specialist
7 days ago
Makati City, National Capital Region, Philippines ING Full timeThe opportunity – Compliance QA Specialist For the Compliance Hub in Manila we're looking for a Compliance Quality Assurance (QA) Specialist who will provide support to the Asian Compliance QA team and the Asia Regional Compliance team in Singapore. The Compliance QA Specialist will have the following responsibilities: Develop and perform compliance...
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QA Assistant
4 weeks ago
Batangas City, Philippines San Miguel Corporation Full timeAREATASKEnd-Use Test (Flour)Conducts baking / end-use test evaluation for finished products and special samplesCollates end-use evaluation results for preparation of weekly quality profileMaintains baking equipment clean and in good conditionEnsures availability of baking ingredients and suppliesPrepares and submit necessary reportsRheological TestConducts...
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Quality Specialist
3 weeks ago
San Pablo, Philippines FirstBPO Full time• Monitor assigned Staff/Operators and provide feedback to the Reps on the areas that need improvement. • Evaluate progress of Staff/Operators performance, quality, etc. • Conduct monitoring sessions and communicates changes, updates etc. based on client feedback. • Monitor requirements and adhere on a daily/weekly/monthly basis. • ...
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Quality Specialist
3 weeks ago
San Pablo, Philippines FirstBPO Full time• Monitor assigned Staff/Operators and provide feedback to the Reps on the areas that need improvement. • Evaluate progress of Staff/Operators performance, quality, etc. • Conduct monitoring sessions and communicates changes, updates etc. based on client feedback. • Monitor requirements and adhere on a daily/weekly/monthly basis. • ...
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Quality Specialist
4 weeks ago
San Pablo City, Philippines FirstBPO Full time• Monitor assigned Staff/Operators and provide feedback to the Reps on the areas that need improvement.• Evaluate progress of Staff/Operators performance, quality, etc.• Conduct monitoring sessions and communicates changes, updates etc. based on client feedback.• Monitor requirements and adhere on a daily/weekly/monthly basis.• Review...
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Quality Assurance Specialist
1 week ago
San Pablo City, Philippines FirstBPO Full time• Conduct monitoring sessions and communicates changes, updates etc. based on client feedback.• Monitor requirements and adhere on a daily/weekly/monthly basis.• Review quality assurance concerns with Team Leaders in a timely and effective manner.• Respond to QA-related inquiries from Operations and corresponding Departments.• Ensure that quality...
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Quality Assurance Specialist
2 weeks ago
San Pablo City, Philippines FirstBPO Full time• Conduct monitoring sessions and communicates changes, updates etc. based on client feedback. • Monitor requirements and adhere on a daily/weekly/monthly basis. • Review quality assurance concerns with Team Leaders in a timely and effective manner. • Respond to QA-related inquiries from Operations and corresponding Departments. • Ensure that...
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Quality Assurance Specialist
2 weeks ago
San Pablo City, Philippines FirstBPO Full time• Conduct monitoring sessions and communicates changes, updates etc. based on client feedback. • Monitor requirements and adhere on a daily/weekly/monthly basis. • Review quality assurance concerns with Team Leaders in a timely and effective manner. • Respond to QA-related inquiries from Operations and corresponding Departments. • Ensure that...
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QA Specialist
4 weeks ago
Davao City, Philippines Jairosoft Inc. Full timeJob Descriptions:• Design, create and execute test cases based on product specifications• Document and record test progress and its results• Identify, track any bugs found during testing cycle• Perform manual and automated testing (where available)• Review user interfaces for consistency of function against product specification• Develop...
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QA Specialist
3 weeks ago
Davao City, Philippines Jairosoft Inc. Full timeJob Descriptions: • Design, create and execute test cases based on product specifications • Document and record test progress and its results • Identify, track any bugs found during testing cycle • Perform manual and automated testing (where available) • Review user interfaces for consistency of function against product specification • Develop...
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QA Specialist
3 weeks ago
Davao City, Philippines Jairosoft Inc. Full timeJob Descriptions: • Design, create and execute test cases based on product specifications • Document and record test progress and its results • Identify, track any bugs found during testing cycle • Perform manual and automated testing (where available) • Review user interfaces for consistency of function against product specification • Develop...
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QA/QC Assistant
4 weeks ago
Pasig City, Philippines Mida Food Specialist Full timeJob Description: Involves direct assistance in all aspects of Quality Assurance and Quality Control projects and activitiesDuties: (Focus Area) - Monthly GMP and Food Safety Audits- Pest control roving and monitoring of findings- Assist with clients audits- PSCR Accomplishment- Monitoring and consolidation of requirements for CPR Application- COA Generation-...
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POS Preparation Specialist
4 days ago
Pasig City, Philippines Tangent Solutions, Inc. Full time• Accurately prepares, downloads, tests, and initializes requested assets for installation or replacement including but not limited to Traditional and Android POS terminals, routers, and other electronic devices• Accurate evaluation/checking upon receipt of assets including but not limited to Traditional and Android POS terminals, routers, and other...
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Test Specialist
3 weeks ago
Quezon City, Philippines IBM Business Services inc Full timeYour Role and Responsibilities:The Test Specialist develops and executes high volume testing efforts within the SAP Success Factors environment; specifically supporting Employee Central, Onboarding, and Reporting. Working within their squad, they perform a hands-on role in timely test activity execution and documentation.Responsible for working with testing...
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Design Quality Analyst
4 weeks ago
Pasig City, Philippines KDCI Full timeJob OverviewKDCI Outsourcing is looking for a meticulous Design QA Specialist to ensure the precision and excellence of our design outputs. This vital role demands not only a sharp eye for design detail but also the capability to collaborate across teams. From liaising with our design team to interacting with clients, your responsibility will be to guarantee...
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One-Day Hiring Event
2 weeks ago
Victorias City, Philippines Parallax Technologies Full timeJoin us on May 17, 2024 at 9 AM onwards for our One-Day Hiring Event and GET HIRED ON-THE-SPOT! This is your chance to explore job opportunities with our company.We are looking for talented individuals to join our #StrategicallyAwesome team! Head over to Vic Arcade Building, Ground Floor, Osmeña Avenue, Barangay 1, Victorias CityAvailable Positions:Back...
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Quality Specialist
3 weeks ago
Quezon City, Philippines V-Call Center Link (VCC Link), Inc. Full time· At least 2-3 years of call center QA experience· Willing to work on a night shift schedule· Willing to work on-site in Alabang"We request your consent to collect, process, and share your personal data with our hiring clients for application purposes, in accordance with the Data Privacy Act of 2012 of the Philippines. Your information will be handled...
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Quality Assurance Specialist
2 weeks ago
Taguig City, Philippines RSD Human Resources Management Consultancy Full timeLicense Certificate/Credentials- PRN Certificate/Credentials - "With CCS/CIC/CPC/ED/Home Health/SDS/Profee Coding Certification (IP/SDS/HH/ED/Profee)" Skillset- "Blended (Voice and Non-Voice)" Yrs of experience- At least 6 months to 2 years of QA/Coding experience or relevant expertise Salary budget- Php 45K-60K monthly package Shift schedule-...
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Quality Assurance Specialist
2 weeks ago
Taguig City, Philippines RSD Human Resources Management Consultancy Full timeLicense Certificate/Credentials- PRN Certificate/Credentials - "With CCS/CIC/CPC/ED/Home Health/SDS/Profee Coding Certification (IP/SDS/HH/ED/Profee)" Skillset- "Blended (Voice and Non-Voice)" Yrs of experience- At least 6 months to 2 years of QA/Coding experience or relevant expertise Salary budget- Php 45K-60K monthly package Shift schedule- "Flexible...