Quality Specialist
4 weeks ago
• Monitor assigned Staff/Operators and provide feedback to the Reps on the areas that need improvement.• Evaluate progress of Staff/Operators performance, quality, etc.• Conduct monitoring sessions and communicates changes, updates etc. based on client feedback.• Monitor requirements and adhere on a daily/weekly/monthly basis.• Review quality assurance concerns with Team Leaders in a timely and effective manner.• Respond to QA-related inquiries from Operations and corresponding Departments.• Ensure that quality policies and procedures are communicated and followed.• Participate in calibration sessions to ensure that all teams are aligned with the set QA guidelines.• Complete all required reporting in a timely and effective manner.• Finalize reports on audit updates and errors.• Assist in setting QA guidelines to be implemented to existing employees and new hires.• Maintain Quality Files for agents including Quality Monitoring Forms, Quality Assurance Agreements, and other required documentation• Perform other duties as assigned.
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Quality Specialist
3 weeks ago
San Pablo, Philippines FirstBPO Full time• Monitor assigned Staff/Operators and provide feedback to the Reps on the areas that need improvement. • Evaluate progress of Staff/Operators performance, quality, etc. • Conduct monitoring sessions and communicates changes, updates etc. based on client feedback. • Monitor requirements and adhere on a daily/weekly/monthly basis. • ...
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Quality Specialist
3 weeks ago
San Pablo, Philippines FirstBPO Full time• Monitor assigned Staff/Operators and provide feedback to the Reps on the areas that need improvement. • Evaluate progress of Staff/Operators performance, quality, etc. • Conduct monitoring sessions and communicates changes, updates etc. based on client feedback. • Monitor requirements and adhere on a daily/weekly/monthly basis. • ...
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Quality Assurance Specialist
1 week ago
San Pablo City, Philippines FirstBPO Full time• Conduct monitoring sessions and communicates changes, updates etc. based on client feedback.• Monitor requirements and adhere on a daily/weekly/monthly basis.• Review quality assurance concerns with Team Leaders in a timely and effective manner.• Respond to QA-related inquiries from Operations and corresponding Departments.• Ensure that quality...
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Quality Assurance Specialist
2 weeks ago
San Pablo City, Philippines FirstBPO Full time• Conduct monitoring sessions and communicates changes, updates etc. based on client feedback. • Monitor requirements and adhere on a daily/weekly/monthly basis. • Review quality assurance concerns with Team Leaders in a timely and effective manner. • Respond to QA-related inquiries from Operations and corresponding Departments. • Ensure that...
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Quality Assurance Specialist
2 weeks ago
San Pablo City, Philippines FirstBPO Full time• Conduct monitoring sessions and communicates changes, updates etc. based on client feedback. • Monitor requirements and adhere on a daily/weekly/monthly basis. • Review quality assurance concerns with Team Leaders in a timely and effective manner. • Respond to QA-related inquiries from Operations and corresponding Departments. • Ensure that...
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Teacher
3 weeks ago
San Pablo City, Philippines FirstBPO Full timeWe are looking for Teachers to be trained as Quality Assurance Specialist to join our team and oversee the quality of all operations and services that our organization produces. Quality Assurance Specialist responsibilities include developing quality standards, conducting tests and identifying issues in the production of our products or services....
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Teacher
3 weeks ago
San Pablo City, Philippines FirstBPO Full timeWe are looking for Teachers to be trained as Quality Assurance Specialist to join our team and oversee the quality of all operations and services that our organization produces. Quality Assurance Specialist responsibilities include developing quality standards, conducting tests and identifying issues in the production of our products or services....
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Teacher
4 weeks ago
San Pablo City, Philippines FirstBPO Full timeWe are looking for Teachers to be trained as Quality Assurance Specialist to join our team and oversee the quality of all operations and services that our organization produces.Quality Assurance Specialist responsibilities include developing quality standards, conducting tests and identifying issues in the production of our products or services. Ultimately,...
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Quality Management Specialist
2 weeks ago
Tarlac City, Philippines StB Giga Factory, Inc. Full timeCompany DescriptionStB Giga Factory, Inc. is an Australian-Chinese joint-venture located in Tarlac City, Philippines. Our company is revolutionizing the energy storage landscape by manufacturing Lithium Iron Phosphate (LFP) batteries for residential, industrial, and utility-scale Battery Energy Storage Systems (BESS) applications. Situated in the heart of...
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Teacher
3 weeks ago
Philippines, San Pablo FirstBPO Full timeWe are looking for Teachers to be trained as Quality Assurance Specialist to join our team and oversee the quality of all operations and services that our organization produces.Quality Assurance Specialist responsibilities include developing quality standards, conducting tests and identifying issues in the production of our products or services.Ultimately,...
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Warehouse Supervisor
4 weeks ago
San Pablo City, Philippines ERE Service Development Specialist Corporation Full timeWarehouse Supervisor with at least 2 years experience.Supervises warehouse personnel in the performance of day to day activities.Ensures efficiency of warehouse operations from start (receiving) to end (issuance or withdrawal) in in-house and outside warehouses.Establishes and implements Good Warehousing Practices such as proper stacking height, cleanliness...
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Warehouse Supervisor
4 weeks ago
San Pablo City, Philippines ERE Service Development Specialist Corporation Full timeWarehouse Supervisor with at least 2 years experience. Supervises warehouse personnel in the performance of day to day activities. Ensures efficiency of warehouse operations from start (receiving) to end (issuance or withdrawal) in in-house and outside warehouses. Establishes and implements Good Warehousing Practices such as proper stacking height,...
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Warehouse Supervisor
3 weeks ago
San Pablo City, Philippines ERE Service Development Specialist Corporation Full timeWarehouse Supervisor with at least 2 years experience. Supervises warehouse personnel in the performance of day to day activities. Ensures efficiency of warehouse operations from start (receiving) to end (issuance or withdrawal) in in-house and outside warehouses. Establishes and implements Good Warehousing Practices such as proper stacking height,...
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Makati City, National Capital Region, Philippines ING Full timeWe are looking for specialists to support quality activities for FCFP Global Quality Management. The mission of Quality Management in the 1st Line of Defense is to ensure sustainable quality of TM, CDD and Screening process, as well as its consistency and efficiency. This is achieved by the performance of objective assessment to determine how accurately the...
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Quality and Operations Specialist
3 weeks ago
BGC, Taguig City, Philippines Risewave Consulting, Inc. Full timeThe Quality and Operations Specialist will be the Strategist who continuously looks for ways to optimize processes and workflows, supply improvement initiatives, support departments and directors and identify gaps between polices and actual implementation of activities. Job Responsibilities: • Closed-loop operation support from strategy to execution:...
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Quality and Operations Specialist
3 weeks ago
BGC, Taguig City, Philippines Risewave Consulting, Inc. Full timeThe Quality and Operations Specialist will be the Strategist who continuously looks for ways to optimize processes and workflows, supply improvement initiatives, support departments and directors and identify gaps between polices and actual implementation of activities. Job Responsibilities: • Closed-loop operation support from strategy to execution:...
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Quality Assurance Specialist
3 weeks ago
Philippines, Quezon City Polytechnic University of the Philippines Full timeDescription:Seeking a meticulous Quality Assurance Specialist to ensure excellence in our products/services. If you're detail-oriented with a passion for maintaining high standards, we want you on our team!Duties and Responsibilities:1. Monitor and review calls conducted by call center agents.2. Assess and rate these calls using an approved evaluation...
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Warehouse Supervisor
2 weeks ago
San Pablo, Philippines ERE Service Development Specialist Corporation Full timeWarehouse Supervisor with at least 2 years experience.Supervises warehouse personnel in the performance of day to day activities.Ensures efficiency of warehouse operations from start (receiving) to end (issuance or withdrawal) in in-house and outside warehouses.Establishes and implements Good Warehousing Practices such as proper stacking height, cleanliness...
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QA Specialist
2 weeks ago
Philippines, San Pablo FirstBPO Full timeMonitor assigned Staff/Operators and provide feedback to the Reps on the areas that need improvement. Evaluate progress of Staff/Operators performance, quality, etc. Conduct monitoring sessions and communicates changes, updates etc. based on client feedback. Monitor requirements and adhere on a daily/weekly/monthly basis. Review quality assurance concerns...
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Leasing Specialist
3 weeks ago
Parañaque City, Philippines Manpower Core Group Inc. Full timeTitle: Leasing Specialist Role: Specialist Department: Site Acquisition Reports to: Leasing Project Manager Position Summary Performs a legal and quality review of all legal document deliverables before they go to a client or to a...