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Parts Coordinator

2 months ago

Manila, National Capital Region, Philippines ZWM Philippines, Inc. Full time

Duties & Responsibilities:

  1. Parts management
  2. Maintains regular communications with all ZWM Parts customers to ensure efficient and quick resolution to every Parts Inquiries & Concerns (especially for clients who purchased machines directly from ZWM)
  3. Provides Parts Selling support (i.e., WeChat, phone calls, emails, etc.)
  4. Prepares and coordinates Parts Sales Quotations and Billing Invoice to all ZWM Parts Customers / Clients (i.e. Service, Branches, VIP's, etc.)
  5. Checks actual availability of Parts before giving delivery commitments to all customers.
  6. Facilitate and assist walk-in clients for all parts related documentations and releasing process.
  7. Verify affordability of existing ZWM parts pricing methods against other competitors. Report to Parts Manager any significant information and / or data found.
  8. Screen and addresses "Unavailable Parts" issues to proper channels for re-ordering and/ or stock (if any feasible).
  9. Provide part number and price checking assistance via SIS and CRM usage.
  10. Assist on every Parts Cycle Counting Program as instructed by the Parts Manager.
  11. Temporary perform "On Leave / Absent" Parts Personnel as task / functions as advised by the Parts Manager.
  12. Administrative Management / Reportorial Obligations
  13. Parts & Attachment Sales / Output Summary
  14. Parts Sales per Category / per Branch Report
  15. Parts Order Fill Rate Report Summary
  16. parts search ,parts analysis