Front Office Supervisor

2 weeks ago


Batangas, Calabarzon, Philippines Eagle Point Beach and Dive Resort Full time

Resort Front Desk Manager responsible for ensuring a seamless guest experience, overseeing daily operations, and managing staff in a fast-paced hospitality environment.

  • Welcome and acknowledge guests in accordance with company standards.
  • Assist management in training, scheduling, evaluating, counseling, and motivating employees.
  • Oversee daily operations in the lobby to ensure the guests' arrival experience is executed following Standard Operating Procedures.
  • Constantly work towards meeting guests' needs and resolving any issues.
  • Ensure invoicing and cash operations procedures are respected.
  • Act as a liaison between the Front Desk and other departments.
  • Prepare and submit weekly sales reports.
  • Qualifications:
    • At least 2 years experience at Reception.
    • Supervisory experience in hospitality setting preferred.
    • Available to work a variable schedule.
    • Proficient in Windows, Office, and property management systems.
  • Benefits:
    • Employee discount.
    • Flextime.
    • Promotion to permanent employee.
    • Staff meals provided.
    • Transportation service provided.
  • Schedule: 8 hour shift.


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