Front Office Supervisor
2 weeks ago
- Welcome and acknowledge guests according to company standards
- Assist management in training, scheduling, evaluating, counseling, disciplining, and motivating employees
- General oversight of organization and execution of contracted group portage and deliveries
- Oversee daily operations in the lobby of the resort to ensure the guests arrival experience is executed following the Standard Operating Procedures
- Constantly work towards meeting the guests needs and resolving any issues that guests bring to our attention
- Ensures that invoicing and cash operations procedures are respected
- Acts as a liaison between the Front Desk and all other departments of the resort
- Prepares and submits weekly sales report
QUALIFICATION
1. At least 2 years experience at Reception
2. Supervisory experience in hospitality setting preferred
3. Available to work a variable schedule
4. Proficient Windows, Office, and property management systems requiredBenefits:
1. Employee discount
2. Flextime
3. Promotion to permanent employee
4. Staff meals provided
5. Transportation service providedSchedule: 8 hour shift
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