Campaign Administrator

3 weeks ago


Manila, National Capital Region, Philippines Bill Gosling Outsourcing - Philippines Full time

A Campaign Administrator operates various campaigns: Voice, SMS, Email, Chat, IVC and IVR. This involves communication with internal Operational and Support Staff, in addition to external such as Clients and/or Vendors. The Campaign Administrator will monitor and review campaigns making adjustments where required, in addition to the deployment and administration of new campaigns. The Campaign Administrator is also responsible for being able to perform initial troubleshooting to support the Helpdesk.

Job Description

Monitor campaigns for all channels including inbound/outbound voice, SMS, email and automated alerts in real time, to identify issues, and liaison with IT/Mission Control/Operations in order to adjust where needed for client service fulfillment and strategiesWatch campaign for metrics including idle time, number of agents and adjust pacing as required for volumeManage which lists are being targeted, leads by time zone, callbacks scheduled vs. fresh leads, and filter in/out where neededReview and recommend adjustments to redial logic and attemptsIdentify and support helpdesk with desktop, dialer and network issuesReview reports to understand and manage list exhaust, project dialing hours remaining before list is done, and advise where we need to shift agentsPerform list analysis, contact wise and provide feedback/suggestion to applicable staff to include in performance analyticsProject dialing hours when new lists are received based on previous 3 lists of trendingWork with Operations to helping identify campaign leakage for continued operation and business improvementChampion company core values and other company programsOther duties as assigned Education

High School Diploma

Post-secondary education in a digital and/or analytical field is preferred

Experience

6 months – 1 year experience in an analytic role with focus on ETL, inventory management, database querying, digital/omnichannel strategies or equivalent work experience/ education experience.

Certificates, Licenses, & Registration:

There are no personal certification, licensing, or registration requirements for this job

Reports to: Campaign Administration Team Leader


  • Website Administrator

    1 month ago


    Manila, National Capital Region, Philippines Ubiquity Full time

    Key Responsibilities Update daily cashback rates, offers, images, and banners for specific partner pages and our website homepage. Monitor & action incoming external communication from partners regarding changes to their campaigns. Work closely with the Client Success Team regarding rates and offers setup. • Assist with the identification and escalation of...

  • Accounts Executive

    1 day ago


    Manila, National Capital Region, Philippines Satellite Office Full time

    Seeking a skilled Accounts Operation Executive to cultivate strong client relationships, deliver integrated marketing campaigns, and manage financials. Splendid Group, a global company, is looking for a highly motivated and organized individual to join their Client Services team. As an Accounts Operation Executive, you will be at the forefront of client...


  • Manila, National Capital Region, Philippines Shopee Philippines Inc. Full time

    Job Description:Support the management on business strategies and planning across categories vs. market and regional objectivesDrive improved collaboration between Business Development and Marketing Teams on: campaign direction alignment, visibility optimization, deal quality assurance for Mega CampaignsConduct cluster/category analysis and formulate...

  • Brand Specialist

    2 months ago


    Manila, National Capital Region, Philippines Jollibee Group Full time

    The Brand Specialist, as support to the Brand Manager, will lead the strategy development and delivery of digital marketing campaigns to various audiences across multiple digital channels. These channels include but not limited to the following: web content, mobile, email, SEM, SEO, social media and onsite display ads. This role also performs functional and...


  • Manila, National Capital Region, Philippines ComCo Southeast Asia Inc. Full time

    Handles accounts/clients of the company, helps in developing PR campaigns, and builds relationships with media stakeholders Duties and Responsibilities:Account administration and Client CoordinationCommunications Plan / Campaign Development and Executions LeadProject and Event Management LeadStakeholder Relationship Management (Media, Influencers, and...

  • Promotions Manager

    2 months ago


    Manila, National Capital Region, Philippines Personal Collection Direct Selling Inc. Full time

    As the Promotions Manager, you will be responsible for planning and executing promotional activities on a monthly basis to enhance M Catering's brand visibility and attract new clients. You will work closely with the marketing and sales teams to develop innovative promotional strategies that align with our business goals. Responsibilities:Develop and...

  • Promotions Officer

    3 months ago


    Manila, National Capital Region, Philippines Personal Collection Direct Selling Inc. Full time

    As the Promotions Officer, you will be responsible for planning and executing promotional activities on a monthly basis to enhance M Catering's brand visibility and attract new clients. You will work closely with the marketing and sales teams to develop innovative promotional strategies that align with our business goals. Responsibilities:Develop and...

  • Student Intern

    3 months ago


    Manila, National Capital Region, Philippines FWD Life Insurance Corporation Full time

    INTERNSHIP PROGRAM OVERVIEW:FWD Life Insurance Corporation is keen to welcome interns - provide them with real work, leading to real jobs in the future, and an awe-inspiring experience in FWDBrand Digital Marketing Performance InternSupport in the Media and Digital Performance Campaigns including brand and product launchesBasic marketing campaigns project...


  • Manila, National Capital Region, Philippines Global Staff Connections Inc. Full time

    KEY RESPONSIBILITIES:Marketing Support:Collaborate with the Marketing Coordinator: Assist in the development and implementation of marketing campaigns, including content creation, social media management, and email marketing.Content Creation: Help create, edit, and distribute marketing materials such as newsletters, blog posts, social media content.Social...


  • Manila, National Capital Region, Philippines DITO Telecommunity Corporation Full time

    Communications SpecialistOverviewReports directly to the Communications Manager. Handles end-to-end campaigns that build awareness for the DITO brand & it's products. Strategize and plans for different communications channels that will help increase brand awareness in the market. Help manage overall brand image and communications to the market. Monitors the...

  • Admin Assistant

    1 week ago


    Manila, National Capital Region, Philippines Vogue Concepts Inc. Full time

    Supports the brand management team by assisting with administrative tasks. This includes organizing brand management tasks, coordinating with different departments to ensure consistency in branding, planning and executing marketing campaigns, monitoring budgets, and tracking results. The role is critical in ensuring all brand-related activities run smoothly...


  • Manila, National Capital Region, Philippines Creathink Solutions Full time

    Responsibilities:Assist the claims department with the claims process, ensuring timely and accurate resolution.Handle administrative tasks including managing tolls and parking tickets efficiently.Provide excellent customer service via phone, email, and text, addressing customer inquiries and concerns promptly and professionally.Contribute to marketing...


  • Manila, National Capital Region, Philippines OutForce Inc. Full time

    Client Overview: Welcome to Webprofits, Australia's largest independent digital growth consultancy. Established in 2006 we've evolved from a digital marketing agency driven by the ever-changing digital landscape and the growth of artificial intelligence. We seek to partner with our clients to help them think strategically and offer a range of marketing and...


  • Manila, National Capital Region, Philippines TECHNOGLOBAL TEAM, INC. Full time

    Join us in the dynamic realm of digital marketing If you're enthusiastic about creating engaging campaigns and ready to make a meaningful impact, we'd love to have you on our teamYOU DESERVE THE BEST - Enjoy these Perks Comprehensive day 1 HMO with 10K medical reimbursement Additional HMO coverage for your family + dental coverage Free annual Flu vaccine...


  • Manila, National Capital Region, Philippines Jollibee Group Full time

    The Assistant Brand Manager is responsible in assisting the SBM/BM in the overall management of the assigned product category/ies and the achievement of its long and short-term sales and brand objectives. S/he is responsible in assisting the SBM/BM in generating strategies and executing campaigns that grow market share and brand's reputation, improve...

  • Marketing Assistant

    4 weeks ago


    Manila, National Capital Region, Philippines Business Trends Philippines Full time

    Undertake daily administrative tasks to ensure the functionality and coordination of the department's activitiesSupport marketing executives in organizing various projectsConduct market research and analyze consumer rating reports/ questionnairesEmploy marketing analytics techniques to gather important data (social media, web analytics, rankings etc.)Update...

  • Account Executive

    4 months ago


    Manila, National Capital Region, Philippines OOCL Philippines, Inc. Full time

    OOCL Logistics Philippines Inc. is currently in need of an Account Executive/Field Sales who graduated with a bachelor's degree in Business Studies/Administration/Management, Marketing, Logistics/Transportation or equivalent. The candidate must have good communication and negotiation skills, is pro-active, hard-working and self-motivated. At least 2 years of...

  • Social Media Staff

    3 weeks ago


    Manila, National Capital Region, Philippines Aguila Glass Full time

    Perks in joining the organization:1. Work location is Kapitolyo, Pasig , which is near several food hubs to unwind after a day's work.2. With Pantry facilities, where employees can have their lunch/snack break3. With other applicable incentives (subject to eligibility)4. With Excellent Employee Engagement Program (Monthly activities)5. Updated Government...

  • Graphic Designer

    1 week ago


    Manila, National Capital Region, Philippines Guild Solutions, Inc. Full time

    Job PurposeComplete Care Pharmacy is an emerging brand in the community pharmacy sector, dedicated to providing exceptional healthcare services. We are currently developing our presence and require a skilled Graphic Designer to support our digital initiatives, along with some general administrative tasks.We are seeking a versatile Graphic Designer with...


  • Manila, National Capital Region, Philippines Promark Industries, Inc. - Mossimo Full time

    Job Qualifications:Must be currently enrolled on BS in Business Administration major in Marketing, Advertising or any related courses.Flexible, Attentive, and Analytical.Proficiency in using creative tools for Publication Materials (Canva, CapCut, or Adobe).Willing to work-onsite (4 to 5 days per week). Job Summary:Develop and publish high-quality content...