F&B Associate

3 weeks ago


Cebu, Philippines Universal Hotels and Resorts, Inc. Full time

**Restaurant Server**

Provide exceptional guest service in a fast-paced dining environment, ensuring a memorable experience for every guest.

Job Responsibilities:

* Warmly greet and seat guests, providing menus and making recommendations on menu items, specials, and wine pairings.
* Take orders accurately and efficiently, noting special requests and dietary restrictions.
* Serve and deliver orders promptly, ensuring accuracy and presentation standards are met.
* Check with guests throughout the meal, addressing concerns and requests promptly.
* Handle guest payment, processing payments accurately and returning change or receipts promptly.
* Maintain a clean and organized dining area, including clearing tables and resetting them for the next guests.
* Coordinate with the kitchen to ensure efficient service and communicate orders accurately.
* Upsell and highlight promotions to increase sales and enhance the guest experience.
* Collaborate with other restaurant associates to ensure smooth operations.
* Maintain a safe and clean environment for guests and staff, following proper food safety and hygiene practices.

**Qualifications:**

* Associate or Bachelor's Degree in Hospitality and Tourism or equivalent.
* Previous experience in a similar role preferred, but not required.
* Excellent customer service skills with a friendly and positive attitude.
* Strong communication and interpersonal skills.
* Ability to work effectively in a fast-paced environment and multitask.
* Attention to detail and accuracy in order taking and cash handling.
* Ability to work a flexible schedule, including evenings, weekends, and holidays.
* Food handler's permit or willingness to obtain one.


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