F&B Associate
1 month ago
Job Responsibilities:
Warmly greets and seats guests as they arrive, assisting them to their tables, and providing menus. Promptly takes orders food and drink orders accurately and efficiently, noting any special requests or dietary restrictions. Serves and delivers orders to the correct tables in a timely manner, ensuring accuracy and presentation standards are met. Checks with guests' satisfaction throughout the meal, addressing any concerns or requests promptly. Provide recommendations by offering suggestions on menu items, specials, and wine pairings when requested by guests. Handles guest payment, presenting bills to guests, processing payments accurately, and returning change or receipts promptly. Complies with Food & Beverage standards relating to Food and Beverage Safety Management, Occupational Safety, HACCP standards and regulations, including Emergency/Crisis procedures. Adheres to company regulations and policies, including personal hygiene and grooming practices. Maintains cleanliness thru promptly clearing tables, resetting them for the next guests, and ensuring the overall cleanliness and organization of the dining area. Coordinates with culinary by promptly and accurately communicating orders to the kitchen and coordinating timing to ensure efficient service. Upsells and highlights promotion of any outlet specials, offers, desserts, or additional items to increase sales and enhance the guest experience. Adheres health and safety protocol by following proper food safety and hygiene practices to maintain a safe and clean environment for guests and staff. Collaborates with other restaurant associates, including servers, hosts/hostesses, bartenders, and kitchen staff, to ensure smooth operations. Any additional duties required per business operations or as requested by management.Qualifications:
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