Loan Processing Officer

2 weeks ago


Manila, National Capital Region, Philippines Colcap Servicing Pty Ltd - Philippine Branch Office Full time

Our innovative Australian mortgage company is on the lookout for a dynamic and ambitious individual to join our team. By joining our ranks, you'll play a crucial role in safeguarding our organization, driving growth, and making a tangible difference in the lives of our clients.

As we continue to conquer new frontiers in the financial services industry, we need a dedicated and passionate problem-solver to help us maintain our position as a leading mortgage provider. If you're up for the challenge, buckle up and get ready for an unforgettable adventure

Job Responsibilities:

Process discharge requests in a timely and accurate mannerHandle inquiries from solicitors, mortgage managers, and borrowersRespond to discharge-related calls and emailsSend discharge instructions to panel solicitors and trusteesVerify accuracy of processed requests and update operating systemMonitor loan discharges and note information received from parties involvedMeet daily SLAs, compliance, and quality standardsAssist team members and other staff with settlement-related mattersProvide payout figures upon approval confirmationOrder security packets and loan agreements from trusteesPost discharges-related payments and update masterlistGenerate closing statements and send confirmation reports to Accounts Knowledge, Qualifications and Competencies:3+ year of banking/finance experience, preferably with Australian mortgage experienceKnowledge of home loan discharges processStrong management skills, flexible schedule, and professional demeanorExcellent written communication skills, attention to detail, and analytical skillsAbility to follow instructions, plan, organize, and multitaskProficiency in software applications (email, messaging)Self-motivated, knowledge-sharing mentality, and ability to work independentlyJoin our team and enjoy:HMO with 2 free dependents upon regularizationEmployee assistance programPaid vacation leave and sick leaveProfessional developmentCompany eventsEmployee recognition programsSupportive environmentGrowth opportunities

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