Network Engineer

1 month ago

Manila, National Capital Region, Philippines Five9 Philippines Inc. Full time

Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually.

Network Engineer needed to operate in a 24/7 Software-as-a-Service (SaaS) environment maintaining IP Networking components in a production setting.

Key Responsibilities:

  • Participate in projects for Network Operation improvements
  • Review and analyze history of network related incidents and perform preventive measures
  • Troubleshoot network related issues and communicate with customers
  • Implement best security practices
  • Assist in managing network service providers and equipment
  • Provide capacity analysis and planning

Key Qualifications:

  • Minimum 3-5 years of experience in medium to large networks, IP Routing, Switching, and Security principles
  • Knowledge and experience in Cisco Nexus 9k/7k/5k/2k
  • Hands-on skills for Cisco IOS is required and Nexus OS preferred
  • VXLAN experience is a huge plus
  • Experience with implementations of solutions involving large data centers
  • Knowledge and experience in Palo Alto firewalls
  • Knowledge and experience in load balancing technologies such F5 and AVI
  • Demonstrated knowledge of platform operating systems (router platforms, LAN, WAN, and router protocols) MPLS, OSPF, and BGP, and how they interact with the network
  • Demonstrated operational success with an exceptionally strong data-driven analytical approach towards solving complex challenges
  • Documenting solutions with diagrams and proper description is required
  • Experience with incident response, information assurance, computer security best practices, system hardening, vulnerability management, antivirus, SIEM, firewalls, IPS/IDS monitoring, and techniques for analyzing TCP/IP network traffic and event logs
  • Telecommunications experience - VoIP, RTP, SIP peering/trunking and SBC is a plus
  • Network automation experience, e.g. ansible, terraform, python is a huge plus
  • Experience with network analysis tools- netflow, snmp, packet brokers, etc. is a plus
  • Knowledge of Linux network functions; SaaS/Cloud-based software environment a plus, but not required
  • Excellent communications, both oral and written

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