US Network Engineer

11 hours ago

Manila, National Capital Region, Philippines Canon Business Process Services Philippines Inc. Full time

Network Engineer responsible for monitoring and analyzing network and security incidents, administering network infrastructure and security tools, and collaborating with internal and external groups to resolve issues.

The Network Engineer is part of the Technology Operations and Support Services team and performs technical analysis of voice, data and network security incidents. The analyst is responsible for monitoring the Network and analyzing logs for patterns in order to provide a timely response to network and security events (e.g. infiltration attempts) and outages across enterprise networks. The NOC Analyst II will also participate in the administration and configuration of Network infrastructure, management and security tools as well as the rules and policies that govern IT software and infrastructure in these respective areas.

**Key Responsibilities:**

  • Monitor, analyze and report data flow to identify and block malicious behavior and activities.
  • Investigate alerts/alarms according to Standard Operating Procedures.
  • Administer the Managed Security Services and Incident Handling Process
  • Identify risk areas that will require vulnerability prevention.
  • Provide updates and identified threats to the organization.
  • Manage trouble-ticketing system ensuring accurate and up-to-date information.
  • Collaborate with internal and external groups to help identify and resolve issues affecting our services.
  • Develop and maintain NOC policies, procedures and tools.
  • Stay current with Security technologies and make recommendations for use based on business value.
  • Identify attack patterns and assist in taking action to defend against them.
  • Provide guidance to colleagues on routine tasks.
  • Ability to work on non-routine tasks; resolves issues/makes working decisions within area of specialization or responsibility with minimal supervision.
  • Expected to apply acquired skills, policies and procedures, as appropriate, to complete substantive assignments/projects/tasks of moderate scope and complexity.
  • Exercise judgment within defined guidelines and practices to determine appropriate action.

**Minimum Qualifications:**

  • 3-5 years hands-on experience on all facets of server and network administration, security, monitoring and maintenance.
  • Available to work on a Night-Shift Schedule
  • 4-5 years of experience working in a Network Operations Center (NOC) or other uptime sensitive based role utilizing trending software (e.g. Cisco ASA, Fortinet, Dell Secure Works, McAfee Vulnerability Manager)
  • Experience with common network and server monitoring systems
  • Experience with Change Management and escalation methodologies
  • Strong analytical and problem-solving skills
  • Experience monitoring and analyzing network traffic, host-based security appliance logs and IDS alerts is a strong plus
  • Ability to learn and broaden technically in order to add value to the team
  • Ability to communicate and work with team members to coordinate efforts to support customers
  • Ability to understand and trouble-shoot common internet protocols
  • Proven ability in handling various technologies such as LAN/WAN, Application, File Server Management and Network troubleshooting and repair
  • Able to develop and implement network security policies
  • Must be self-motivated and willing to learn

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